Sales Support Specialist

Company: Anderson Equipment Company
Location: Bridgeville
Posted on: March 20, 2023

Job Description:

SUMMARY:Act as the liaison between the Sales Representatives, the Product Support Department and AEC's manufacturers by providing information, processing transaction, coordinating activities and resolving issues. - - Perform analysis and prepare reports on equipment inventory.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned. - - - - - - - -Purchasing- Prepare reports and analysis on AEC's fleet. - Provide recommendations to senior management regarding inventory levels- Order equipment for AEC based on direction from AEC's senior management and the Equipment Portfolio Manager- Coordinate all freight and delivery logistics and ensure that equipment will be delivered on time at lowest cost- Input all receipting data and ensure that equipment meets order specification- Verify and approve vendor and freight invoices for payment- Inform management and sales personnel about equipment availability- Perform searches to locate equipment that AEC does not have or can not get from manufacturerCustomer Orders (both sales and rentals)- Cost out new equipment to help Sales Representatives with customer quotations- Coordinate preparation and service with Product Support Representative to ensure equipment is ready when promised- Coordinate delivery of equipment with Sales Representatives and Product Support Representative to ensure smooth transfer and introduction of product support services to customer- Prepare customer notebook for delivery to customer with equipment- Follow up with Sales Representatives and possibly customer to solicit feedback on transaction and satisfactionQuotations- Review municipal bid specifications for deviations; prepare bid bonds, review boilerplate, apply for municipal prices and prepare bid package- -Provide equipment-pricing information to Sales RepresentativesInformation and Support- Provide information and coordinate order instructions to manufacturer and sales personnel- Resolve equipment issues by coordinating with manufacturer, Anderson Product Support and/or Accounting Departments- Assist sales personnel develop "equipment solutions" for customers, i.e., manufacturer discounts, floor plans, equipment substitutions- Prepare monthly reports on inventory activity and analyze the data for senior management- Assist in preparation of sales presentations and provide fact based selling information- Obtain product literature and new product information. - Keep binders and sales room current and disseminate information to sales personnel- Interact with manufacturers and other dealers on equipment issues - - - - -- Keep track of competitive products and delivers reports/information to sales personnel- Conduct training sessions with new employeesQUALIFICATIONS: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - - - -EDUCATION and/or EXPERIENCE: Associate's Degree or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. - - - - - - - -TECHNICAL APTITUDE:Should have high mechanical aptitude and familiarity with heavy equipment. - Prior experience with equipment, mechanical engineering, or machine operation is desired. - - - - - - - - - -COMMUNICATION SKILLS: Ability to effectively and in a friendly manner communicate with sales personnel and customers. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. - - - -MATHEMATICAL and REASONING ABILITY: Ability to calculate figures and amounts such as discounts, interest, commission, proportions and percentages. - Ability to learn and use concepts such as floor plans, SPARS, rental rates and trade-ins. - Must have aptitude for handling details and organizing information. - Must have working knowledge and experience using computers. - - - - - - -RESULTS AND TEAM ORIENTED:Must be driven, self-motivated, and have a sense of urgency to get the job done right the first time. - Ability to prioritize and organize tasks with flexibility. -Strong ability to work with others to accomplish tasks with a positive attitude. - - - - -PHYSICAL DEMANDS: While performing the duties, the employee is frequently required to stand, walk, sit, talk and hear. - Specific vision abilities required by this job includes close and distance vision.Powered by JazzHR

Keywords: Anderson Equipment Company, Pittsburgh , Sales Support Specialist, Sales , Bridgeville, Pennsylvania