Sales Support Specialist
Company: Anderson Equipment Company
Location: Bridgeville
Posted on: March 20, 2023
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Job Description:
SUMMARY:Act as the liaison between the Sales Representatives,
the Product Support Department and AEC's manufacturers by providing
information, processing transaction, coordinating activities and
resolving issues. - - Perform analysis and prepare reports on
equipment inventory.ESSENTIAL DUTIES AND RESPONSIBILITIES:Include
the following. Other duties may be assigned. - - - - - - -
-Purchasing- Prepare reports and analysis on AEC's fleet. - Provide
recommendations to senior management regarding inventory levels-
Order equipment for AEC based on direction from AEC's senior
management and the Equipment Portfolio Manager- Coordinate all
freight and delivery logistics and ensure that equipment will be
delivered on time at lowest cost- Input all receipting data and
ensure that equipment meets order specification- Verify and approve
vendor and freight invoices for payment- Inform management and
sales personnel about equipment availability- Perform searches to
locate equipment that AEC does not have or can not get from
manufacturerCustomer Orders (both sales and rentals)- Cost out new
equipment to help Sales Representatives with customer quotations-
Coordinate preparation and service with Product Support
Representative to ensure equipment is ready when promised-
Coordinate delivery of equipment with Sales Representatives and
Product Support Representative to ensure smooth transfer and
introduction of product support services to customer- Prepare
customer notebook for delivery to customer with equipment- Follow
up with Sales Representatives and possibly customer to solicit
feedback on transaction and satisfactionQuotations- Review
municipal bid specifications for deviations; prepare bid bonds,
review boilerplate, apply for municipal prices and prepare bid
package- -Provide equipment-pricing information to Sales
RepresentativesInformation and Support- Provide information and
coordinate order instructions to manufacturer and sales personnel-
Resolve equipment issues by coordinating with manufacturer,
Anderson Product Support and/or Accounting Departments- Assist
sales personnel develop "equipment solutions" for customers, i.e.,
manufacturer discounts, floor plans, equipment substitutions-
Prepare monthly reports on inventory activity and analyze the data
for senior management- Assist in preparation of sales presentations
and provide fact based selling information- Obtain product
literature and new product information. - Keep binders and sales
room current and disseminate information to sales personnel-
Interact with manufacturers and other dealers on equipment issues -
- - - -- Keep track of competitive products and delivers
reports/information to sales personnel- Conduct training sessions
with new employeesQUALIFICATIONS: - To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. - - - -EDUCATION
and/or EXPERIENCE: Associate's Degree or equivalent from two-year
college or technical school; or two years related experience and/or
training; or equivalent combination of education and experience. -
- - - - - - -TECHNICAL APTITUDE:Should have high mechanical
aptitude and familiarity with heavy equipment. - Prior experience
with equipment, mechanical engineering, or machine operation is
desired. - - - - - - - - - -COMMUNICATION SKILLS: Ability to
effectively and in a friendly manner communicate with sales
personnel and customers. - Ability to read, analyze, and interpret
general business periodicals, professional journals, technical
procedures, or governmental regulations. - Ability to write
reports, business correspondence, and procedure manuals. - Ability
to effectively present information and respond to questions from
groups of managers, clients, customers and the general public. - -
- -MATHEMATICAL and REASONING ABILITY: Ability to calculate figures
and amounts such as discounts, interest, commission, proportions
and percentages. - Ability to learn and use concepts such as floor
plans, SPARS, rental rates and trade-ins. - Must have aptitude for
handling details and organizing information. - Must have working
knowledge and experience using computers. - - - - - - -RESULTS AND
TEAM ORIENTED:Must be driven, self-motivated, and have a sense of
urgency to get the job done right the first time. - Ability to
prioritize and organize tasks with flexibility. -Strong ability to
work with others to accomplish tasks with a positive attitude. - -
- - -PHYSICAL DEMANDS: While performing the duties, the employee is
frequently required to stand, walk, sit, talk and hear. - Specific
vision abilities required by this job includes close and distance
vision.Powered by JazzHR
Keywords: Anderson Equipment Company, Pittsburgh , Sales Support Specialist, Sales , Bridgeville, Pennsylvania
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