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Customer Sales & Service Representative / Front Desk

Company: Goldfish Swim School Wexford
Location: Wexford
Posted on: November 22, 2021

Job Description:

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School Were a rapidly growing, award-winning franchise that is not your typical company Paid training, set shifts, no late nights, AND pay rate up to $18/hour HIRING IMMEDIATELY We change lives. We help children reach their goals. We wear flip-flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Hourly Pay Scale- earn up to $18/hour based upon weekly hour commitment Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title : Front Desk Customer Service Representative Reports to : General Manager/Sales & Service Manager FLSA Status : Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages, screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms, and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years of previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel, and other software systems. Certifications and licenses : CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. The noise level is usually moderate. Keywords: Sales, Service, Call Center, Children, Kids, Camp Counselor, Coach, Receptionist, Office Manager, Clerical, Administrative, Sales, Service, Call Center, Children, Kids, Camp Counselor, Coach, Receptionist, Office Manager, Clerical, Administrative, entry-level, hiring immediately, full time, part time All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Goldfish Swim School Corporate.

Keywords: Goldfish Swim School Wexford, Pittsburgh , Customer Sales & Service Representative / Front Desk, Sales , Wexford, Pennsylvania

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