E911 Center Telecommunicators
Company: Mercer County Commissioners
Location: Mercer
Posted on: May 28, 2023
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Job Description:
Mercer CountyE911 CenterPart Time Telecommunicators Mercer
County is currently seekingPart Time
Telecommunicators/Dispatchers.Please visit www.mercercounypa.gov
under theCounty Employment Opportunities sectionto learn more about
the position and how to apply.Deadline to Apply: 6-3-2023County Of
Mercer - Employee Job DescriptionDepartment: E-911 Center Position
Title: Part-Time TelecommunicatorPay Classification: TCE 07 (Entry
$16.17/hr. - Training wage) $17.97/hr. after 520 hours completed
Shift Differentials paid for Afternoon and Mid. Shift work Full
Training program provided Full Time opportunities after training is
completeReports To: EMA Director and E911 Deputy DirectorDate of
Job Description Creation/Update: 1/17/23 Position Summary:
Specialized work in telecommunications at the highest level
operating a public safety communications network that involves
receiving, recording, evaluating and transmitting requests for
emergency and non -emergency response for police, fire EMS and
other services from citizens and emergency field units. Position
Requirements:Must have a clear and distinct speaking voice with
good handwriting and typing skills and the ability to type at least
30 WPM.Must have the ability to stay calm under extreme pressure
with the ability of quick recall of information and procedures.Must
be able to work shifts, weekends, and holidays as scheduled by
supervisors.Ability to work with considerable independence as to
critical decision making based on procedures and practices of the
communications center.Possess skills in operating standard
emergency radio equipment, automatic alarm monitoring devices and
other telecommunicating equipment.Ability to obtain information
from excited people and to establish priorities.Ability to learn
all functions and jurisdictions pertaining to and have a thorough
knowledge of county geography.Ability to pass a state test on CLEAN
(Commonwealth Law Enforcement Assistance Network) computer system
within 60 days of hire.Ability to take and carry out orders from
supervisors.Ability to meet established audio logical testing
minimums. Certificates and Licenses: Possess a minimum of a high
school diploma Possess a valid driver's license. Position
Duties:Receive from public telephone calls for emergency and
routine response for police, fire and EMSOperate all telephone and
radio equipment in the center to obtain needed information to
assure the correct emergency response is sent to the appropriate
location.Enter data into and retrieve data from electronic data
processing systems that includes but not limited to, emergency
information systems entries, CLEAN/NCIC file entries, and fire and
EMSMaintain any required local fire alarms, burglar alarms, test
sirens, pagers and radio systems.Maintain extensive records of
events, circumstances and actions initiated for all incidents
processed during the work shift.Ensure that all equipment in the
communications center is in operating condition and report any that
is not to the supervisor.Maintain good communications with various
police, fire and emergency agencies in Mercer County and
surrounding counties.Performs other related tasks or duties as may
be required or assigned by supervisors. Physical Requirements:Job
allows standing, siting, and walking at will.Must have the ability
to engage in frequent or constant phone and computer use to include
regular data entry via a keyboard/mouse. How to Apply:All
interested applicants must complete the Standard County of Mercer
Application for employment (available online at
www.mercercounypa.gov). Applications can also be obtained and
submitted at the Human Resources Office located on the basement
level of the Courthouse.Please send the completed and signed
standard application, a letter of interest, salary history, resume
(if applicable), and three references to the following: Mercer
County HR Department 17 Courthouse Mercer, PA 16137 The E911 Center
test of Basic Skills will be conducted prior to interviews.
Qualified applicants will be called to select a testing time.
Deadline to Apply: June 3, 2023 Must be postmarked by Deadline
datePDN-993351ce-ce56-4b72-a897-cbd8e21aaefb
Keywords: Mercer County Commissioners, Pittsburgh , E911 Center Telecommunicators, Other , Mercer, Pennsylvania
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