Senior IT Infrastructure Engineer

Company: Highmark
Location: Home
Posted on: March 18, 2023

Job Description:

Company : HM Health Solutions Job Description : JOB SUMMARY This job takes a lead role in more complex plans to research, evaluate, design and develop IT Infrastructure systems by applying engineering, hardware and software design theories and principles to develop a compatible system infrastructure in line with organizational strategies. Takes a lead role in more complex design, development, and implementation of IT Infrastructure components such as operating systems, software tools, and utilities. Takes a lead role in conducting more complex studies of IT Infrastructure performance and traffic analysis. Takes a lead role in determining more complex systems design requirements and ensures that system improvements are successfully implemented and monitored to increase efficiency. Takes a lead role in generating more complex IT Infrastructure engineering policies, standards and procedures. May mentor less experienced team members. ESSENTIAL RESPONSIBILITIES * Takes a lead role in serving on teams in clearly defining, with the customer, more complex requirements, deliverables and timeframes. Escalate issues and make recommendations to resolve them to the appropriate audience. * Takes a lead role conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure. * Takes a lead role to develop and/or deliver technical training in complex technical areas. May mentor less experienced team members in the execution of their duties. * Takes a lead role in completing more complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. * Assure compliance to required standards, procedures, guidelines and processes. * Other duties as assigned or requested. EDUCATION Required * High School Diploma or equivalent is required Substitutions * None * Preferred * None EXPERIENCE Required * 3-5 years of experience in Information Technology Preferred * None LICENSES or CERTIFICATIONS Required * None Preferred * None SKILLS PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf ) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Keywords: Highmark, Pittsburgh , Senior IT Infrastructure Engineer, Other , Home, Pennsylvania