Customer Care Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Saxonburg
Posted on: January 27, 2023
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Job Description:
Description: Lifeway Mobility, an established leader in the
fast-growing home accessibility industry, helps seniors with
impaired mobility and individuals with disabilities stay in their
homes and remain independent. As part of the Customer Care Team,
you will assist prospective customers, and support the sales team.
Key responsibilities include the following: - Answer incoming phone
calls, assisting customers and other callers. - Respond to web
inquiries (including live chat) - Respond to email inquiries. -
Schedule appointments for sales representatives. - Work with sales
consultants to create quotes and presentations. - Assist customers
with identifying funding sources for products. - Maintain customer
information in system. Lifeway Mobility offers a competitive pay
and benefits package (Medical, Dental, Vision, 401K, PTO, etc.), a
friendly and supportive work environment, and room to grow with
this growing company. Requirements:Our ideal candidate will have
the following qualifications: - At least two years' customer
service experience, including heavy telephone use - High school
diploma - Ability to juggle phone calls and computer tasks -
Experience with Microsoft Word, Excel, Outlook, and client
relationship management (CRM) system Lifeway Mobility is an Equal
Opportunity Employer.PI201001025
Keywords: Lifeway Mobility Holdings LLC, Pittsburgh , Customer Care Coordinator, Other , Saxonburg, Pennsylvania
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