Customer Care Coordinator

Company: Lifeway Mobility Holdings LLC
Location: Saxonburg
Posted on: January 27, 2023

Job Description:

Description: Lifeway Mobility, an established leader in the fast-growing home accessibility industry, helps seniors with impaired mobility and individuals with disabilities stay in their homes and remain independent. As part of the Customer Care Team, you will assist prospective customers, and support the sales team. Key responsibilities include the following: - Answer incoming phone calls, assisting customers and other callers. - Respond to web inquiries (including live chat) - Respond to email inquiries. - Schedule appointments for sales representatives. - Work with sales consultants to create quotes and presentations. - Assist customers with identifying funding sources for products. - Maintain customer information in system. Lifeway Mobility offers a competitive pay and benefits package (Medical, Dental, Vision, 401K, PTO, etc.), a friendly and supportive work environment, and room to grow with this growing company. Requirements:Our ideal candidate will have the following qualifications: - At least two years' customer service experience, including heavy telephone use - High school diploma - Ability to juggle phone calls and computer tasks - Experience with Microsoft Word, Excel, Outlook, and client relationship management (CRM) system Lifeway Mobility is an Equal Opportunity Employer.PI201001025

Keywords: Lifeway Mobility Holdings LLC, Pittsburgh , Customer Care Coordinator, Other , Saxonburg, Pennsylvania