Mercedes-Benz Product Genius
Company: Bobby Rahal Automotive Group - Pittsburgh
Location: Wexford
Posted on: January 26, 2023
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Job Description:
A rare opportunity to team up with two of the automotive
industries leading brands: Bobby Rahal and Mercedes-Benz. Bobby
Rahal Automotive Group is passionately committed to excellence and
winning in everything we do. Our culture of caring redefines the
automotive experience.We offer career advancement opportunities,
along with excellent pay programs, benefits, vacation, 401K, team
member discounts, and unlimited superior training.High performance
dealerships for high performance individuals!Position OverviewThe
ideal candidate for Product Genius performs outstanding interactive
vehicle demonstration deliveries, ensuring the customer has full
knowledge of their vehicle's operation.Who would I interact
with?The Product Genius interacts daily with Clients, Sales
Consultants, and Sales Managers, just to name a few.What are the
day-to-day responsibilities?Ensures that the vehicle has met all
pre-delivery checklist requirements.Assesses customer knowledge and
priorities to personalize delivery.Explains and demonstrates
vehicle features and technologies, and focuses on customer comfort
level and retention.Follow up with customers within one to two
weeks after delivery to answer questions or conduct a second
delivery to teach additional features and options.Resolves customer
inquiries for vehicle technology issues.Directs customers to
additional information resources.Assists customers at the service
drive.Trains the sales/service staff on key technologies and how to
best explain and demonstrate them to a customer.Answers product
questions on the telephone and during walk-ins.Trouble shoots
vehicle technology features.Give other team members a helping hand
with their duties, as neededWhat are the requirements for this
job?Detail oriented and excels in a fast-paced, results driven
environmentAbility to speak effectively before groups of clients or
employees or organizationProfessional and friendly skills with a
passion for customer serviceStrong computer skills, to include
Microsoft Office SuiteAbility to multi-taskAbility to apply common
sense understanding to carry out instructions furnished in written,
oral, or diagram formHigh School Diploma or equivalent required,
secondary schooling preferredSuccessfully pass a pre-employment
background and driving record checkApply Today! Qualified Product
Genius candidates will be contacted by our HR Team right away!Bobby
Rahal Automotive Group is an EEO employer as defined by the EEOC
and a drug-free workplace.
Keywords: Bobby Rahal Automotive Group - Pittsburgh, Pittsburgh , Mercedes-Benz Product Genius, Other , Wexford, Pennsylvania
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