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Information Systems Administrator

Company: Urban Redevelopment Authority
Location: Carnegie
Posted on: September 25, 2022

Job Description:

Description:
This position is for an Information Technology (IT) Administrator who will oversee all IT related functions, operations, activities, initatives, and projects with the assistance of the organizations Managed Service Provider (MSP). The IT Administrator will be an essential role to the organization ensuring the IT function provides efficient and effective technical support, guidance, and identifies opportunities for process improvement to implement industry best practices. The ideal candidate for this role has a strong attention to detail, and ability to manage projects as a subject matter expert. Job title: Information Technology (IT) Administrator Department: Finance & IT Divisional Unit: Central Operations Salary: $61,000-$75,000 (Based on experience, education, etc) Pay Grade: 8 Reports to: Chief Operating Officer Essential Functions and Responsibilities:

  • Leads development and implementation processes for the organizations IT function and various organizational/departmental systems. Lead, track, report, and develop new technology, as needed.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Creation and documentation of IT policies and procedures, including review and update of historic policies.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Coordinate and lead technology on-boarding and off-boarding for new and departing staff.
  • Evaluates organizational needs and current technology available to recommend software and hardware improvements.
  • Oversees security of systems, networks, and enterprise information.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Implements and oversees operational budget and expenditures as it relates to IT related systems, hardware, and software.
  • Works directly with Managed Service Provider to coordinate and escalate requests as needed.
  • Conduct periodic audits of IT functions to determine gaps or risks and recommend best practice solutions to implement or adopt.
  • Regularly track, update, and coordinate distribution of IT Inventory
  • Reviewing and coordinating software needs for current staff including but not limited to: SharePoint, NetSuite, Zoom, Adobe, DocuSign, Office Suite Licenses, etc. Develop and train staff on best practices for electronically storing documents using cloud-based Position Requirements and Qualifications:
    • Bachelor's degree in computer science, programming, or a closely related field.
    • At least 5 years of experience managing an IT function, providing solutions to complex problems.
    • Experience with computer networking, network administration, or network installation
    • At least two years of experience coordinating and leading projects, and/or initiatives.
    • Thorough understanding of computer software and hardware systems including Microsoft office suite, desktop publishing, databases, etc.
    • Ability to explain technical material to less technically proficient users.
    • Ability to coordinate and track projects efficiently.
    • Ability to work independently, take initiative, and knowing when to ask for assistance. Preferred Qualifications:
      • Experience with cyber security and data protection. Competencies:
        • Promoting Equity, Diversity, and Inclusion
        • Develops Talent
        • Strategic Thinking
        • Managing Change
        • Fostering Innovation
        • Technical Expertise
        • Analytical Thinking
        • Takes Initiative
        • Thoroughness
        • Customer Orientation
        • Attention to Detail
        • Information Gathering
        • Attention to Communication Physical Requirements:
          • Ability to safely and successfully perform the essential job functions consistent with the ADA
          • Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching.
          • Must be able to talk, listen and speak clearly on telephone. Disclaimers: The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual origination, political, and/or union affiliation. AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT, OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA.

            Requirements:
            PI189941820

Keywords: Urban Redevelopment Authority, Pittsburgh , Information Systems Administrator, Other , Carnegie, Pennsylvania

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