PARTS PROFESSIONAL
Company: Fayette Parts Service Inc
Location: Ebensburg
Posted on: May 16, 2022
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Job Description:
Job Description NAPA is a Parts Store and So much more! We are
driven to have the best people on our team to get the right parts
to the right place at the right time The Role: A Parts Professional
provides prompt and courteous service to all customers over the
telephone, in the store, or in the dealer's shop. Looks up the
parts application in catalogs or POS system. Processes orders for
customers with a high degree of accuracy, efficiency, and courtesy.
Assists and advises customers on how to best meet their needs,
often dealing with questions and problems of a highly technical
nature. Exhibits a thorough knowledge of products, performance
standards, warranties, sales programs, and operating policies.
Serves as a resource for advice to other store personnel A Day in
the life: • Implements appropriate sales practices such as greeting
customers, demonstrating product knowledge, and ability to quickly
understand customer's needs • Maintains customer satisfaction by
serving all customers, securing right part, and resolving customer
issues • Demonstrates professional attitude, conduct, and
appearance • Maintains POS computer abilities by learning and
applying how to use catalog and system, practicing asset
security/loss prevention controls, and understanding store's
pricing methods • Provides sales support functions by processing
salespersons' stock orders, reporting overages/shortages/damaged
merchandise, and ensuring the good appearance of store and displays
• Participates in training as needed and required • Perform all
other associated tasks as assigned by management What you'll need:
• High School Diploma, or equivalent • Able to establish and
maintain good relations with customers by providing courteous,
efficient, and professional service • Be functionally literate and
capable of understanding and recognizing part numbers and line
codes to ensure proper selection and delivery of parts, including
identifying sequences of numbers and letters accurately and rapidly
• Demonstrate excellent communication and organizational skills •
Enjoy working with people in a fast-paced setting; be competitive,
yet have the ability to work calmly under pressure • Have a working
knowledge of the part of the city the store services and be able to
operate a vehicle equipped with a manual transmission • Able to
work retail hours at any store location as assigned by management
And if you have this, even better: • Capable of operating TAMS
point-of-sale system and cataloging • Able to use the adding
machine and process cash, check, and credit card transactions •
Visually capable of recognizing and distinguishing letters and
numbers and remembering their sequencing • Be ASE Parts Specialist
(automotive) certified • Able to work on feet (stand and walk) for
an entire assigned work shift • Capable of lifting and moving parts
and boxes of up to 60 pounds • Able to repeatedly bend or stoop to
floor-level shelves and able to reach upper shelves (ten feet) with
use of stool or ladder when necessary • Able to move engine blocks,
core barrels, and other heavy equipment with moving aids designed
to move such items, including hand trucks, barrel dollies,
hydraulic lifts, etc Why NAPA may just be the right place for you:
• Outstanding health benefits and 401K • Stable company with a
"family" feel • Company Culture that works hard yet takes care of
employees • Opportunity for accessing multiple career paths,
ongoing development, with support from leaders and your team
Additional information for you: NAPA has great careers for people
with all backgrounds and interests So if after reading this, you
don't think that it is the perfect fit for you, check out a few of
our cool day in the life career videos from our awesome employees
by visiting FayetteParts.com/careers. While on our career site,
check out the list of the many other diverse roles we have as
well
Keywords: Fayette Parts Service Inc, Pittsburgh , PARTS PROFESSIONAL, Other , Ebensburg, Pennsylvania
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here to apply!
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