Front Desk Assistant

Company: Positive Steps Therapy Llc
Location: Wexford
Posted on: November 22, 2021

Job Description:

Are you an administrative professional who is a BIG KID at HEART? Then come join Positive Steps Therapy, where WORK meets PLAY!Positive Steps Therapy, a leading provider of children's therapy services, is currently seeking a Front Desk Assistant to join us at our pediatric outpatient center in McCandless, PA. This is a full-time position and an excellent opportunity to work with a great team and help to make a positive difference in the lives of children!The schedule for this position is:

• Monday through Thursday- 10 hour days
• 1 Saturday per monthThe preferred candidate will have experience working in a front desk role or related customer service role and should enjoy working around children and individuals who have disabilities. As a Front Desk Assistant, you are one of the first individuals our families and patients make contact with, so having pride in customer service and satisfaction is extremely important. Candidates should have excellent organizational and communication skills, and previous experience working in a medical office is preferred.Responsibilities include, but are not limited to:
  • Greeting all patients, families, and visitors who enter the office. This includes assisting patients with paperwork and collecting demographic information, reviewing family guide and policies with families, reviewing patient's insurance benefits with the family, and collecting copays and outstanding fees.
  • Assisting the Front Desk Coordinator in completing the new patient intake process. This may include completing intake forms, scheduling patients using our insurance guide, verifying insurance information and setting up the evaluation.
  • Assisting patients when finished therapy by reminding them of their next appointment date and referencing authorization period.
  • Completing next day appointment process.
  • Assisting the Front Desk Coordinator with maintaining up to date and correct insurance information on all patients.
  • Assisting with the upkeep of the front desk area and waiting room, as well as helping with end of day responsibilities such as taking out the trash and closing the office.Employees who meet benefit eligibility may receive:
    • Competitive pay commensurate with experience
    • Flexible schedule options
    • Comprehensive healthcare insurance plans, including medical, dental and vision
    • Company paid Life Insurance and Long Term Disability Insurance
    • Voluntary short term disability, additional life insurance, critical illness insurance and accident insurance are all available
    • Generous Paid Time Off plan and paid holidays
    • 401k retirement savings plan with discretionary company contribution
    • Robust Continuing Education Program through our Department of Quality and Education, to include CEUs
    • Mentorship Program
    • Ability to work and co-treat in a stimulating multidisciplinary environment
    • Collaborate with a team of knowledgeable and driven clinicians
    • Work with children from birth through age 21 years with a variety of diagnosis
    • Communicate with and plan with parents and caregivers.The Theraplay Family of Companies now includes Theraplay, Inc., Austill's Educational Therapy Services, Positive Steps Therapy, AOT, Inc, Fleming Therapy, and The Children's Therapy Center. This allows us to work with children, to help them maximize their potential, in over 30 pediatric outpatient centers, in schools, and in homes throughout Pennsylvania, New Jersey, Delaware, and Virginia.The Theraplay Family of Companies is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Keywords: Positive Steps Therapy Llc, Pittsburgh , Front Desk Assistant, Other , Wexford, Pennsylvania