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Communications Manager

Company: Insight Global
Location: Pittsburgh
Posted on: October 15, 2021

Job Description:

A client of Insight Global is looking for a Communications Manager to join the IT Change Management team within a mid-sized, private financial company. The ideal candidate should understand how to use internal and external communication strategies to address key business and organizational initiatives. This individual should be an excellent written, verbal, and visual communicator. Basic responsibilities will include:



Create and organize an editorial calendar which includes: release notes, project updates and new projects and help keep the team organized and on track to hit important communications timelines.

Create client and internal communications that provide updates on different systems and applications.

Develop a business focused narrative and content strategy for driving product adoption.

Deliver targeted business value narratives to assist our customers in fully understanding the potential impact of product on this processes and people.

Drive engagement and product adoption for existing and potential customer by leading development of targeted, high impact content and coordinated campaigns.

Develop and execute the measurement of Key Performance Indicators for scalable communications to comprehend business value and potential improvement of our scaled channels in conjunction with an analyst.

Work closely with internal and external partners, including sales, marketing, and product as needed to build support for your projects.

Be a thought leader on your product portfolios industry trends and strategy.


-Knowledge of Salesforce, Confluence, ServiceNow, or Jira

-Adobe Creative Suite experience

-Graphic design or video editing abilities
-5-7 years experience within corporate communications role

-Experience with communication/outreach tools used to measure audience impact/effectiveness of messages

-Ability to strategize and edit brand voice and build out communication frameworks

-Strong Microsoft Office Suite skills

-Excellent interpersonal skills, with ability to work in a fast paced environment

Keywords: Insight Global, Pittsburgh , Communications Manager, Other , Pittsburgh, Pennsylvania

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