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Call Center Representative

Company: Mountaineer Employment Solutions
Location: Morgantown
Posted on: June 12, 2021

Job Description:

Job Overview:

A telecom company is seeking Call Center Representatives for their Morgantown office. The role will be primarily responsible for conducting and managing phone calls with the company’s customers. Pay will be based on experience and qualifications.

Job Responsibilities:

  • Handle customer calls by answering questions, finding solutions to issues, addressing concerns and complaints, and providing important information
  • Ensure every customer is satisfied with their experience with the products/services and the company
  • Manage large loads of inbound and outbound calls in a timely manner
  • Further generate customer interest in the company’s products and services
  • Manage and update customer databases with notes for each customer

Keywords: Mountaineer Employment Solutions, Pittsburgh , Call Center Representative, Other , Morgantown, Pennsylvania

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