27699 - Installation Project Manager

Company: Andersen Corporation
Location: Monroeville
Posted on: June 12, 2021

Job Description:

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Description

We are looking for an Installation Project Manager to join our Renewal by Andersen team located in Monroeville, PA.

PRIMARY RESPONSIBILITIES:

• Accurately measure the dimensions and determine installation processes for windows and doors
• Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products
• Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process
• Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
• Determines installation labor duration and installation materials needed to successfully complete the job.
• Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers
• Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
• Approves any additional installation labor required to complete the job
• Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job.
• Work directly with Homeowners to resolve installation process issues.
• Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
• Supports installation leadership on recruitment of installation sub-contractors

DIRECTION OF OTHERS:

Provides direction to crews on job specifics and questions during installation

Qualifications

QUALIFICATION AND SKILL REQUIREMENTS:

• High School Degree
• A minimum of 5 years of work experience in the home improvement or other closely related field.
• Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
• Valid Driver's license and clean driving record
• Strong written and verbal communication skills.
• Able to lift, push/pull, and carry at least 40lbs.
• Able to stand for at least 6 hours per day.
• Able to climb ladders, stairs, and kneel.
• Knowledge of applicable building codes and construction techniques.
• Previous work experience recruiting independent contractors.
• Ability to work in a team environment.

Job:

Installation/Field Service

Location:

Monroeville, PA US

Organization:

Renewal by Andersen Corp.

Keywords: Andersen Corporation, Pittsburgh , 27699 - Installation Project Manager, Other , Monroeville, Pennsylvania