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New Business Implementation Specialist

Company: Northwestern Benefit Corporation of Georgia
Location: Wexford
Posted on: May 6, 2021

Job Description:

OneDigital is proud of the tight-knit community we've built since the day we were founded. We're picky about the people who work for us, because as much as we are a business, we're also a family. Even through our rapid growth, we've managed to preserve our unique culture. We have a simple philosophy that if you take care of your employees, they will take care of customers and the bottom line takes care of itself.With a distinctive culture, the best-in-class products and outstanding service, OneDigital has been recognized time and time again for our accomplishments within our industry as well as what we offer within our organization. Are you ready to join an already winning team and help us continue to grow for years to come?Our Newest Opportunity:The New Business Implementation Specialist is primarily responsible for supporting the pre-sale and new business implementation process. The Specialist will be responsible for supporting sales producers in the acquisition process of selling new clients and then leading the new client implementations for those sold accounts.During the new client onboarding process, the Specialist will also work closely with the Payroll and/or Billing Specialists to communicate and interact with multiple carrier/vendors and their implementation teams.Additionally, he/she will be responsible for managing multiple client implementations at one time, and for ongoing communication with the account team on the status of the implementations.Essential Duties and Responsibilities:* Support Producers with all pre-sale related new business activities, which includes attending meetings at prospective clients, with occasional travel as needed* Provide onboarding checklists to the Employer Group, advising client on how to correctly complete the paperwork, and helping to complete portions of the paperwork when possible* Manage employer group timelines for a timely implementation* Lead update calls with client throughout setup process* Ensure customer satisfaction by consistent communication, follow up and timeline updates on the implementation* Timely and appropriate communications to payroll and billing teams* Champion process improvements and technology enhancements* Manage multiple task and implementations simultaneously* Manage off cycle implementationsQualifications, Skills and Requirements:* Must be self-motivated* Excellent communication skills* Excellent organizational skills and attention to detail* Flexibility and ability to adapt to change* Ability to thrive in a fast paced environment* Must work well in a team environmentEducation, Training and Experience:* Bachelor's Degree, required or 3 years of relevant industry experience* Knowledgeable in employee benefits, enrollment guidelines, HRIS systems, enrollment systems and technology, underwriting regulations and legislation impacting the industry, preferred* Working knowledge of all Microsoft office products; Intermediate Excel knowledge, required.Thank you for your interest in joining the OneDigital team!

Keywords: Northwestern Benefit Corporation of Georgia, Pittsburgh , New Business Implementation Specialist, Other , Wexford, Pennsylvania

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