Front Desk Coach
Company: Healthplex Group
Posted on: May 6, 2021
Looking to join a fun, friendly atmosphere that appreciates the
health and wellness of all employees? Look no further--- Nationwide
health and wellness center is seeking a Front Desk Associate for
its Waynesburg, PA location.
The Front Desk Coach is responsible for providing customer services
through the front service desk with enthusiasm professionalism and
efficiency by performing the following duties.
Greets all members and guests in a friendly and pleasant manner
with the goal of delivering the highest level of customer
Provides information to members, guests and callers regarding club
services, events and programs.
Answers all incoming phone calls and promptly responds to the
inquiry of the caller, transfers the caller to the appropriate
phone number or seeks information from other club sources to answer
the caller immediately.
Conducts point of sale transactions including taking cash/making
change or credit card payment and enters payment transactions
accurately and completely in the club information and point of sale
Provides membership tours when assigned; communicates information
about the facility and services and completes membership forms
according to the procedure established at the club.
Schedules assessments, consultations and other program services in
accordance with the club's scheduling system and policies.
Assists with special event registration and queues entry to the
event to assure an orderly and pleasant experience for
Signs in/out equipment following the club procedure and monitors
members exiting the facility for security purposes.
When assigned, opens or closes the club following all club
procedures outlined for these activities.
Must be available for early morning shifts. High School Diploma or
equivalent required, 1-2 years customer service experience
required; or any equivalent combination of education, experience,
and training that provides the required knowledge, skills, and
Job Type: This is an hourly, non-exempt position.
EEO: We are an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to age,
ancestry, color, religious beliefs, disability (mental and
physical), marital, familial or parental status, medical condition,
genetic information, military and Veteran status, national origin,
race, gender identity, sexual orientation, political affiliation,
or any other protected class or status.
Job Type: Part-time
Keywords: Healthplex Group, Pittsburgh , Front Desk Coach, Other , Waynesburg, Pennsylvania
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