Document Processor Lead
Company: Williams Lea
Location: Dillonvale
Posted on: February 25, 2021
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Job Description:
Location
1030 Main St, Wheeling, WV 26003, USA - Wheeling / WV
Employment type
Full-Time
Pay
$15.50/hour
Benefits
Medical, Dental, Vision, 401K, Paid Time-Off, Life Insurance,
Flexible Spending Account, Prescription Drug Plan, Domestic Partner
Benefits, Commuter Benefits
Job description
Williams Lea is the global provider of skilled business-critical
support services to financial, legal and professional services
firms. We connect people, processes and technology to manage
documents and streamline key operational functions. -- From our
humble beginnings as a financial printer in London, to our position
today as a global outsourcing leader, our business is built a
strong heritage, great relationships and a talented team. Our 6,000
worldwide employees work onsite at clients and onshore/offshore at
Williams Lea operations providing unrivalled support and helping
clients transform their support operations. With revenues of over
$400 million, Williams Lea is backed by Advent International, one
of the largest global private equity investors. -- Williams Lea is
hiring for Document Production Workflow Coordinator to work
Thursday to Monday from 12:00 pm to 9:00 pm! -- The Document
Production Workflow Coordinator is an experienced position
delivering exceptional customer service to our clients by providing
timely and accurate document production of an intermediate to
advanced level. Advanced ability to assess documents, has a
technical eye to detect and ensure proper corrections (proofing,
edits, conversions, formatting, creation, comparisons, etc.) for
requesters. The position requires advanced software aptitude in
those programs used for document production, as well as speed and
accuracy in a high-volume, high-pressure production environment. --
The Document Production Workflow Coordinator may require the
training of team members, and may be responsible for the day-to-day
coordination of workflow within a shift or site. -- Job duties:
Intakes work requests from the client; including clarification of
job instructions and negotiation of deadlines with the requester.
Seeks alternate solutions to deadline requests, as needed
Prioritizes work requests across team and coordinates/balances
multiple projects based on experience and following established
guidelines, especially when working with escalated deadlines or
issues
Creates and edits documents, mail merges, charts, graphs, tables,
etc.
Scans and cleans up documents utilizing scanner equipment and
appropriate software
Converts and cleans documents from other software applications
Evaluates personnel performance with the AM and assists in the
development and improvement of individual and team skills
Demonstrates proper professional expectations for team members when
dealing with client requesters and client work requests, including
meeting deadlines and delivering high-quality work
Responsible for development and delivery of on-going training of
new and existing team members in existing processes, as well as new
trends or processes for presentations work
Facilitates focus and coordination on and between shifts in the
production of deliverables to the client in order to meet or exceed
the client's expectations for quality, timeliness, and service
Job Requirements: Bachelor's degree or equivalent with years of
experience able to substitute
Minimum of 3 years of related office experience with document
production and preparation
Advanced knowledge of Microsoft Office suite (PowerPoint, Excel,
Visio as examples)
Excellent verbal and written communication and interpersonal skills
necessary in order to communicate questions and/or suggestions to
the client and other team members in a professional and customer
service-oriented manner
Ability to work both independently and collaboratively as part of a
team; self-motivated to ensure own production
Ability to work in a fast-paced, deadline-driven team environment
while handling sensitive and/or confidential documents and
information
Your safety and well-being
As we all continue to deal with the effects of COVID-19, your
health and well-being remain our top priority. In preparation for
returning to our workplaces, the following guidance has been
developed with reference to government, designated authority, as
well as feedback received from employees. This guidance is further
supported by our Wellness site content and external resources to
help you manage through these unprecedented times. -- Face
masks
To supplement social distancing and where stipulated, everyone is
required to wear a face mask at all times upon entering, and when
working within the building. -- Social distancing
Workstations and office areas are continually evaluated to ensure
the 2m/6ft social distancing rule can be applied and adhered to by
all employees.
It is the policy of Williams Lea to ensure equal employment
opportunity without discrimination or harassment on the basis of
race, color, creed, religion, national origin, alienage or
citizenship status, age, sex, sexual orientation, gender identity
of expression, marital or domestic/civil partnership status,
disability, veteran status, genetic information, or any other basis
protected by law.
By submitting your interest in this job, you agree to receive text
notifications with additional steps to complete your job
application. You will receive up to 6 messages from the number
"63879". Message & data rates may apply. Please refer to our
privacy policy for more information. Requisition ID
About Williams Lea
Williams Lea is the leading global provider of skilled
business-critical support services to financial, legal and
professional services firms. We are experts in delivering efficient
business processes in complex and highly regulated environments. We
connect people, processes and technology to manage documents and
streamline key back office functions. Empowered by a global
workforce, our strength is unparalleled and helps improve
efficiency, increase effectiveness and reduce risk for our clients.
Williams Lea offers an exciting and supportive business
environment. We develop our people and reward their contribution.
We work with openness and integrity. We are an equal opportunity
employer. It is the policy of Williams Lea to ensure equal
employment opportunity without discrimination or harassment on the
basis of race, color, creed, religion, national origin, alienage or
citizenship status, age, sex, sexual orientation, gender identity
of expression, marital or domestic/civil partnership status,
disability, veteran status, genetic information, or any other basis
protected by law. Williams Lea is a drug-free workplace and
performs pre-employment substance abuse tests.
Need any help?
Call us at: (262) 439-1359 PandoLogic.Category: Administrative,
Keywords: Document Control Clerk
Keywords: Williams Lea, Pittsburgh , Document Processor Lead, Other , Dillonvale, Pennsylvania
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