Director, Program Management

Company: Pantherx Specialty Llc
Location: Pittsburgh
Posted on: September 16, 2020

Job Description:

Director, Program Management

Location: Pittsburgh, PA

Classification: Exempt

Status: Full-Time

Purpose

The Director of Program Management will oversee select RxARECARE programs and will lead the individual Program Managers. Each RxARECARE therapy is a manufacturer-focused, patient-centric program designed around a specific drug therapy and the approved disease states. Program Management is critical to the success of PANTHERx’s manufacturer partnerships, and the Director will be responsible for assuring that partner expectations are exceeded. Each program will be designed to the manufacturer’s specifications and operated using a white glove service model to provide a second-to-none experience. The Director of Program Management will actively develop and execute on a business plan for each program.

Responsibilities

• Oversee assigned RxARECARE programs and the Program Managers to assure manufacturer partner expectations are exceeded.

• Develop and execute plans for assigned RxARECARE programs that drive the improvement of key indicators

• Provide leadership for each scheduled quarterly business review, assuring PANTHERx’s position as the partner of choice.

• Partners with Trade to assist in the sales process to win new RxARECARE business.

• Work with Operations to design and implement processes and structure of the RxARECARE program, both individual programs and the programs as a whole.

• Respond to inquiries from the client as questions arise including but not limited to program design, marketplace conditions, payor coverage, etc.

• Oversight of contractual obligations and reporting for pharmaceutical manufacturers

• Mentor Program Managers to develop their skill sets and lead to improved partner satisfaction.

• Other duties as assigned.

Required Qualifications

• Bachelor’s Degree or high school diploma and equivalent work experience also considered.

• 3+ years of experience with Specialty Pharmacy programs or operations in a leadership role

• 2 + years’ experience in healthcare management setting.

• Prior experience with healthcare reporting and compliance.

Preferred Qualifications

• 5+ years of experience with Specialty Pharmacy programs or operations in a leadership role

• Advanced healthcare degree

• Excellent verbal and written communication skills.

• Previous experience leading teams focused on Rare diseases

• Previous experience in client relations management, specifically pharmaceutical manufacturers

• Ability to lead in a multi-functional, matrixed organization

• Ability to communicate effectively in a manner that is clear, logical and consistent

• Ability to exercise independent judgment.

• Ability to manage deliverables in a high pace environment.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.

Keywords: Pantherx Specialty Llc, Pittsburgh , Director, Program Management, Other , Pittsburgh, Pennsylvania