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General Manager - Mexico

Company: SMS Group Inc
Location: Pittsburgh
Posted on: September 16, 2020

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Pittsburgh, PA, US

3 days ago Requisition ID: 1110

IMPORTANT NOTICE - This person will sit in Monterrey, Mexico and be required to travel frequently


General Manager of Mexico responsible for managing SMS group customers’ near term (daily and weekly) sales and service requests and requirements. Supports the Vice President of Central Sales and Marketing on all activities to aid in developing and carrying out the Sales Strategic Plan for SMS group Inc. in Mexico. Work closely with current SMS group sales representatives in Mexico.

Who we are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

Deliver presentations on new company technology to customers and potential customers.

Solve customer problems and issues that arise. Serve as a liaison between the customer and the various divisions of SMS group, including workshop personnel and management.

Understand what motivates customers to buy and know how to tap into those needs in an effective way.

Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals.

Visit customers for sales and service calls when requested.Coordinate customer visits with regional sales representatives.

Assist in coordinating Product Specialists and Managers visits to support sales activities at

customer sites.

Follow through on all sales activity. This includes the initial contact, receiving and expediting RFQ’s to proposals, quoting and order placement, job completion and delivery.

Work with sales representatives and customers to ensure payment is received for all invoices.

Responsible for ensuring that customers are aware of the latest technological solutions available from all business units within SMS group (Metallurgy, Rolling, Processing Lines, Long Products, Tube and Pipe, Forging and Digitalization)

Manage SAP/CRM for customers within the Mexican market.

Assist SMS group purchasing activities within Mexico

Develop Business Plan for potential future Mexican – SMS group, Inc. workshop

Perform other duties as assigned or requested.

What you’ll need

A minimum of eight years of experience within the steel industry is required.

Experience in customer relationship management.

Bi-lingual in Spanish and English

Travel is required – up to 50%.

Excellent communication skills are required.

Ability to read, analyze and interpret common scientific and technical journals, financial reports

and legal documents.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.· Ability to create customized presentations for customer visits.

Ability to effectively present information to all levels at customer site.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills: CRM experience, spreadsheet and word processing software, PowerPoint, project management Software.

Other: valid driver’s license (significant driving requirements), basic knowledge of reading prints

and understanding the functionality of equipment within mills and plants.

What we offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.

Keywords: SMS Group Inc, Pittsburgh , General Manager - Mexico, Other , Pittsburgh, Pennsylvania

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