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VP, Enterprise Effectiveness

Company: Highmark Health
Location: Pittsburgh
Posted on: September 13, 2020

Job Description:

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.

T he VP Enterprise Effectiveness will provide day-to-day leadership and oversight of the Enterprise Effectiveness internal consulting group in support of Highmark Health’s overall transformation to improve and innovate work across the enterprise called thinkUP.This will include identifying and scoping consulting projects, delivering consulting projects, and helping the business plan for implementation and value realization.Projects can span a wide breadth including operating model and organization design, process engineering and improvement, governance and metrics frameworks, automation (e.g., robotic process automation), new ways of working (e.g., agile).Projects will also vary from relatively simple projects within a particular business unit or function, to large, complex projects that cross multiple functions and business units.Additionally, the VP, Enterprise Effectiveness will serve as a core member of the thinkUP leadership team helping to set overall strategy and objectives for the transformation program.The incumbent will bring consulting, analytic, leadership skills, and a client focused orientation to the position to provide thought leadership and operational management to the consulting group allowing the group to meet or exceed its key performance indicators.

ESSENTIAL RESPONSIBILITIES

Enhances business function objectives and supports the goal of improving business performance through increased collaboration and understanding of services provided/available to Highmark leadership. Formulates and communicates the strategies, services and high-level approaches that can be used to support the business transformation.

Helps business unit leaders develop strategies and plans to achieve the vision, and manage the change as the vision is implemented. Works closely with executive leadership team(s) to support alignment and execution of prioritized strategies. Partners with the business leaders and HR to determine measurements for success to assess the effectiveness of transformation efforts.

Assists leadership in achieving goals that align to the overall strategies of the enterprise and are driven by thinkUP transformation goals. Provides thought leadership and identifies best practices to help shape/promote the internal brand and increase the function’s credibility. Partners with business leaders and HR to determine alignment of services with business needs.

Leads the core Enterprise Effectiveness function. Identifies and manages the function’s team members, educates and empowers the team, and determines the team structural needs to align to the overall thinkUP transformation. Provides oversight/guidance to team members responsible for leading projects and teams, scanning the market, developing business cases, applying analytics metrics that help define structure and/or measure progress against KPIs/benchmarks.

Manages organizational nuances to keep the team and business unit leadership properly focused on needed activities and goals.

Performs management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management, staff productivity and reinforcement of Highmark core behaviors.

Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.

Ensures that Enterprise Effectiveness resources are most effectively applied by periodically reviewing project intake and resource allocation processes.

Develops an internal network of partners and advocates responsible for driving utilization of the function across the organization.

Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Business, Strategy or related field

Substitutions

None

Preferred

Master's Degree in Business Administration, Business Management or related field

EXPERIENCE

Required

10+ years of experience providing strategic guidance to leaders and shaping organizations to help achieve goals associated with the restructuring of operations, M&A activities and greenfield operations

10+ years of experience managing project teams

10+ years of demonstrated experience working in large, complex organizations

Industry experience in health insurance or healthcare related fields highly preferred

Preferred

Industry experience in health insurance or healthcare related fields highly preferred

Demonstrated political savvy and success in building relationships across multiple organizations to help improve visibility of a service or function

Deep demonstration of core strategic organization design competencies

Deep demonstration of core process design competencies

Experience working in or consulting to Fortune 500 company

SKILLS

Strong written, verbal/communication, and analytical skills

Strategic thinking

Strong business acumen

Logical structuring and problem solving

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

Keywords: Highmark Health, Pittsburgh , VP, Enterprise Effectiveness, Other , Pittsburgh, Pennsylvania

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