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Director, Critical Care, West Penn Hospital Company : Allegheny
Health Network Job Description : GENERAL OVERVIEW:
Provide leadership and direction for nursing programming across
the continuum with respect to the AHN focus 5: Quality and Safety,
Customer Service, Growth and Access, Financial Stability, People.
This position is accountable to the CNO for leading and executing
strategies around nursing. Additionally, this position will
actively collaborate with our offices and physicians across the
Creates an environment that embraces cultural diversity and
recognition that we are stronger as an interdisciplinary team when
we embrace our differences.
Promotes an environment of transparency with the use of visual
management boards on nursing units.
Promotes staff participation in the annual NDNQI nurse
satisfaction survey. Additionally, coaches managers on identified
opportunities from nurse satisfaction survey results.
Actively participates in review and identification of
opportunities of nurse quality indicators as measured by NDNQI at
individual department level partnering with nurse managers.
Benchmarks AHN-SVH performance against national best
Pursues sharing of best practices through publication,
presentation at conferences and networking with other AHN leaders
throughout the system.
Performs large scale project management independently.
Implements and monitors initiatives to recognize, reward and
Actively participates in the development and communication of
nursing's shared vision.
Seeks out learning opportunities to enhance professional growth
and development. Creates and updates personal professional
development plan annually. Minimally meets state requirements for
Identifies opportunities for journal publications for self and
Participates in a research project.
Lead and support evidence based projects & nursing research by
assisting in the identification of opportunities to incorporate the
scientific method into nursing practice.
Financial stewardship: monitors, controls, and is accountable
for maintaining departmental costs within budgeted allocations.
Builds trusting and collaborates relationships with other
hospital departments, patient care units, ambulance services,
medical staff, patient and families, law enforcement officers,
clergy, morticians, media and other health facilities.
Utilizes a transformational leadership style to facilitate
effective change management principles to drive needed
Reviews patient satisfaction data and findings from Press Ganey
and assists in coaching managers formulate improvement plan.
Analyzes clinical service areas for operational effectiveness,
using dashboards and other data sources.
Oversees and ensures that standards of care are maintained
relative to quality management, utilization review, and discharge
Accountable to ensure ongoing development and operation of
Shared Governance model in all departments.
Serves as a consultant for nurse managers and medical staff on
patient care or nursing issues assisting with interpretation of
Health Center policies to ensure patient needs are met.
Through research and planning ensures patient care is delivered
in accordance with the professional standards for nursing practice
and is evidenced based.
Master's Degree in Nursing
Valid PA RN license in good standing.
3 years nursing leadership experience.
5 years critical care experience
Disclaimer: The job description has been designed to indicate
the general nature and essential duties and responsibilities of
work performed by employees within this job title. It may not
contain a comprehensive inventory of all duties, responsibilities,
and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and
legal standards and behavioral expectations as set forth in the
code of business conduct and company policies.
As a component of job responsibilities, employees may have
access to covered information, cardholder data, or other
confidential customer information that must be protected at all
times. In connection with this, all employees must comply with both
the Health Insurance Portability Accountability Act of 1996 (HIPAA)
as described in the Notice of Privacy Practices and Privacy
Policies and Procedures as well as all data security guidelines
established within the Company’s Handbook of Privacy Policies and
Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply
with the company’s Code of Business Conduct. This includes but is
not limited to adherence to applicable federal and state laws,
rules, and regulations as well as company policies and training
Highmark Health and its affiliates prohibit discrimination
against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit
discrimination against all individuals based on their race, color,
religion, sex, national origin, sexual orientation/gender identity
or any other category protected by applicable federal, state or
local law. Highmark Health and its affiliates take affirmative
action to employ and advance in employment individuals without
regard to race, color, religion, sex, national origin, sexual
orientation/gender identity, protected veteran status or
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Highmark Health is a national, blended health organization that
includes one of America’s largest Blue Cross Blue Shield insurers
and a growing regional hospital and physician network.
Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees
serve millions of customers nationwide through the nonprofit
organization’s affiliated businesses, which include Highmark Inc.,
Allegheny Health Network, HM Insurance Group, United Concordia
Dental, HM Health Solutions and HM Home & Community Services.
Highmark Health’s businesses proudly serve a broad spectrum of
health-related needs including health insurance, health care
delivery, population health management, dental solutions,
reinsurance solutions, and innovative, technology solutions.
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