Assistant Director- Care Management and Palliative Care

Company: Highmark Health
Location: Pittsburgh
Posted on: September 13, 2020

Job Description:

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.

Assistant Director- Care Management and Palliative Care PA - Pittsburgh & Surrounding Areas

Company : Allegheny Health Network Job Description :  GENERAL OVERVIEW:

The Assistant Clinical Director, Care Management and Palliative Care is responsible for monitoring clinical operations, quality, key performance indicators and outcomes of the Enhanced Community Care Management (ECCM) field-based team. The role is accountable to drive continuous quality improvement and implement process improvement initiatives in the work of POD-based teams of APPs, RNs, LSWs and care coordinators deployed to service patients in specific geographic regions.

Duty / TaskPercentage of time spent on each responsibility (highest to lowest)

Monitor POD based staff, including (but not limited to) APPs, RNs, social workers and care coordinators, for Clinical Operations, assigning tasks and objectives, and establishing clear goals in order to measure results versus objectives.15%

Responsible for the development and engagement of POD team by fostering and activating a motivating work environment that recognizes and rewards strong performance and Our Core Behaviors.

15%

Serves as a liaison between interdepartmental teams, referral sources and patients and families.15%

Selects and maintains a qualified, well-organized staff to provide care for the needs of the patients.Promotes staff development and succession planning.15%

Establishes staffing patterns, which reflect the quality and quantity of various personnel necessary to plan, provide, and supervise the care rendered to patients and families.15%

Consults with the Director of Care Management, medical director and/or other treating physicians in matters relating to patient care services in order to ensure optimal person-centered care.5%

Accountable for quality compliance and outcomes of the care provided by the POD team. Provides leadership in promoting and maintaining standards for providing excellent quality care by all members of the patient care team.15%

Reviews patient and provider satisfaction data and findings and assists managers to formulate improvement plans.5%

Minimum Qualifications:

Bachelors, Nursing

MSN preferred

Case/Care Management 7 - 10 years Minimum

Leadership/Management 5 - 7 years Minimum

Palliative Care or Hospice Care 3 - 5 years Preferred

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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

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Keywords: Highmark Health, Pittsburgh , Assistant Director- Care Management and Palliative Care, Other , Pittsburgh, Pennsylvania