Administrative Assistant/Receptionist

Company: Premier Finance Adjusters, Pittsburgh PA
Location: Pittsburgh
Posted on: February 10, 2020

Job Description:

Premier Finance Adjusters is seeking an Administrative Assistant/Receptionist to join our team! As an Administrative Assistant/Receptionist, you will be responsible for responding to phone inquiries, entering new orders, scheduling appointments and supporting the account management team in day-to-day client servicing. This is an entry level position with a leader in the repossession industry. Our ideal candidate will possess superior communication and customer service skills both in person and over the phone. You do not need experience in the collections industry. We will train you to become the best in the repossession industry; you just need to have that desire and determination to succeed! Detailed responsibilities: ? Answer all incoming phone calls promptly and courteously ? Explain procedures to customers in a calm and professional manner, even if under pressure ? Treat each client and customer with courtesy, dignity, and respect privacy ? Meet or exceed established performance requirements ? Communicate with company agents/adjusters in the field via phone, text, email and other methods of communication ? Act as liaison between clients and internal departments ? Process orders from different sources and platforms with a strong attention to detail ? Manage documentation, logs, reports and invoices as needed ? Observe legal, compliance and ethical requirements ? Function as part of a small team within a local, family-owned and operated business ? Maintain a clean and organized work environment ? Demonstrate a strong work ethic and strive to achieve the highest standard of excellence in all aspects of the job ? Develop professionally by participating in training opportunities ? Commit to the long-term growth of the company ? Remain knowledgeable of all policy and procedure changes ? Any related duties as assigned Since 2003, Premier Finance Adjusters has been built around a quality standard where our goal is to locate and repossess vehicles which are the subject of auto loans in default. Professional Performance is our goal. Please visit our website at www.pfa-use.com to learn what we do. Hours are Monday ? Friday 8:30 AM to 5:00 PM. Premier Finance Adjusters is an Equal Opportunity Employer. Are you ready to join the PFA team? pm18 PI117710577

Keywords: Premier Finance Adjusters, Pittsburgh PA, Pittsburgh , Administrative Assistant/Receptionist, Other , Pittsburgh, Pennsylvania