PittsburghRecruiter Since 2001
the smart solution for Pittsburgh jobs

E&B Rep

Company: Highmark Health
Location: Pittsburgh
Posted on: January 15, 2020

Job Description:

Company : Highmark Inc Job Description : I. GENERAL OVERVIEW: Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases. II. ESSENTIAL RESPONSIBILITIES: 1. Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries 2. Process and maintain membership data. Manage multiple production oriented tasks and responsibilities. 3. Perform various billing, accounts receivable, and reconciliation activities. 4. Create and distribute membership/billing materials and communications to clients/members. 5. Ensures acceptable service levels, metrics, and/or other performance guarantees are met. 6. Conduct research to ensure issue resolution. 7. Other duties as assigned or requested. III. QUALIFICATIONS: Minimum: * High school diploma/GED * 3-5 years of related, progressive experience. Grandfathered experience requirements effective August 2016. * Experience using Microsoft Office Applications * Experience in Billing/Enrollment and/or Customer Service Preferred : * Associates or Bachelor's degree in business or a related field * Prior finance related experience * Prior healthcare industry experience * Prior Enrollment and Billing experience • Knowledge, Skills and Abilities * Strong financial aptitude * Solid customer service/phone skills * Attention to detail * Organizational skills * 10-key data entry with both quality and speed * Basic accounting knowledge and ability to reconcile enrollment and/or payment information * Proven ability to analyze and resolve problems * Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards. * Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally. * Ability to take direction and to navigate through multiple systems simultaneously. * Ability to maintain composure under stressful and fast-paced conditions. IV. SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No V. WORK ENVIRONMENT Is Travel Required? No * --------------------------------------------------------------------------------------- Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Keywords: Highmark Health, Pittsburgh , E&B Rep, Other , Pittsburgh, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mailroom Clerk II
Description: Adecco is currently assisting a local client in their search to fill a Mailroom Clerk II job in Akron, OH Apply now if you meet the qualifications listed below Type: Part time 30-32 hours / week contractLength: (more...)
Company: Adecco Staffing, USA
Location: Akron
Posted on: 01/26/2020

FirstEnergy Customer Service Representative
Description: Job Description - FirstEnergy Customer Service Representative FirstEnergy, an award-winning Fortune 200 Utility Company headquartered in Fairlawn, OH. With FirstEnergy, you are opening the door to endless (more...)
Company: InnoSource Inc.
Location: Akron
Posted on: 01/26/2020

Criminal/Law Enforcement Transcription (Work From Home Contract)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Akron
Posted on: 01/26/2020


Intensive Care Unit - ICU RN - Travel - in Ohio (Akron,OH)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Akron
Posted on: 01/26/2020

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Pittsburgh
Posted on: 01/26/2020

Physician: Psychiatrist Needed at Community Mental Health in Akron, Ohio | JOB-2616184
Description: A community health facility in Ohio is seeking a psychiatrist to join their team. This is position is a combination of inpatient and outpatient seeing all adults, and you can earn additional income if (more...)
Company: CompHealth
Location: Akron
Posted on: 01/26/2020

Digital Print Service Engineer
Description: RESPONSIBILITIES:Kforce has a client in search of a Digital Print Service Engineer in Akron, Ohio OH .Duties Include: Perform on-site installations, break fix, customer training, and configuration of (more...)
Company: Kforce Technology
Location: Akron
Posted on: 01/26/2020

Tapping Machine Operator - 2 needed
Description: Tapping Machine Operator - 2 needed Brook Park, OH 44142 - Temp-to-Hire Job ID: 08 - 135934 tj Job Category: Machining Job Description A large manufacturing company is seeking Tapping Machine Operators (more...)
Company: AREA TEMPS
Location: Akron
Posted on: 01/26/2020

Stamping/Punch Press Operator
Description: Stamping/Punch Press Operator Berea, OH 44017 - Temp-to-Hire Job ID: 05 - 136624 mp Job Category: Machining
Company: AREA TEMPS
Location: Akron
Posted on: 01/26/2020

CDL A OTR Drivers
Description: br br CDL A OTR Drivers br OTR CDL-A TRUCK DRIVER JOBS br Because Star Power is dedicated to you, we take care of our CDL-A professionals in every way we can. That s why our truck driver job (more...)
Company: Star Transportation Inc.
Location: Akron
Posted on: 01/26/2020

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Pittsburgh RSS job feeds