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Vendor Operations Associate, Default Valuations

Company: ServiceLink, L.P.
Location: Pittsburgh
Posted on: January 10, 2020

Job Description:

Description: A re you in search of an exciting opportunity to learn and grow ina dynamic new career?  If so,ServiceLink, the best in the mortgage industry, invites you to apply for theopening of Vendor Operations Associate, a position which carries theresponsibility of efficiently processing Valuation orders.  If you are quality-driven and possessexcellent communication skills, you may be the ideal candidate for VendorOperations Associate.  Your ability tomaintain positive and professional business relationships with vendors andstaff will be highly valued by ServiceLink, a company committed to providingon-going training and supporting every employee’s motivation to reach careergoals. A DAY IN THE LIFE In this role, you will… Maintain daily orders which can consist of outbound callsplaced to vendors, receipt of inbound calls from vendors, fee management,proper order notation, identification and appropriate resolution of vendorprofile issues. Manage vendor timelines, appointments and engagementagreements Relay reminders to vendors re\: Quality, turnaround times,website usage, etc. Provide suggestions as to assist the team with resolvingevery day operational challenges. WHO YOU ARE You possess … The ability to maintain a positive andprofessional business relationship with vendors and internal staff. Computer literate with the ability to learnsoftware applications A penchant for excellence. You will useyour strong attention to detail to maintain our quality standards The ability to multitask in a fast pacedenvironment, especially the ability to meet tight deadlines for our clients WHO WE ARE About us … ServiceLink is a mortgage servicescompany headquartered in Pittsburgh, PA that helps clients in the lendingindustry and beyond achieve their strategic goals, realize greater efficienciesand better serve their customers by delivering best-in-class technology,services and insight with a relentless commitment to upholding the higheststandards of quality, compliance and service. DETAILED JOB DUTIES Follow vendor management guidelines for maintaining dailyorders which can consist of outbound calls placed to vendors, receipt ofinbound calls from vendors, fee management, proper order notation,identification and appropriate resolution of vendor profile issues and handlingof transactional issues as directed by Vendor Management or Directors. Maintain compliance with Independence Guidelines. Maintain a positive and professional business relationshipwith vendors and internal staff. Manage vendor timelines, appointments and engagementagreements. Briefly relay reminders to vendors re\: Quality, turnaroundtimes, website usage, etc. Follow through with established team goals. Ensure appropriate escalation paths are followed and timelyresolution is accomplished. Provide suggestions as to assist the team with resolvingevery day operational challenges. Attend and participate in regular department meetings andprovide feedback when necessary. Responsible to meet department productivity and quality goals. Communicate with Vendor Management and Directors on aregular basis. Perform all other duties as assigned. Qualification: MINIMUM QUALIFICATIONS The ability to maintain a positive and professional business relationship with vendors and internal staff. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. Knowledge of office processes, procedures, and technology. Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. Work requireswillingness to work a flexible schedule.

Keywords: ServiceLink, L.P., Pittsburgh , Vendor Operations Associate, Default Valuations, Other , Pittsburgh, Pennsylvania

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