PittsburghRecruiter Since 2001
the smart solution for Pittsburgh jobs

NationalLink - Manager Closing Operations

Company: ServiceLink, L.P.
Location: Pittsburgh
Posted on: December 5, 2019

Job Description:

Description: JOB SUMMARY The Manager Closing Operations is responsible for oversight of day to day closing operations within a team ranging from 10-20 non-exempt staff.  Manager is responsible to preserve current policies, and sustain compliance with company, regulatory, and industry requirements by implementing process changes, closely monitoring, and mentoring the Closing Operations Team.  Respond to and satisfy client issues in a timely, consistent manner and ensure accurate resolution with established company standards for quality and service. ESSENTIAL DUTIES AND RESPONSIBILITIES Creates and reviews quality assurance standards, studies existing policies and procedures, and interviews personnel and customers to evaluate effectiveness of quality assurance program Create and implement necessary escalation paths Monitor and track unusual occurrences, report follow-up procedures, and report monthly/year-to-date comparisons Performs quality assurance functions to accomplish business goals, while monitoring, and reporting of quality assurance studies according to the Closing Operations plan Selects specific topics for review, such as problem procedures, periods of high volume, or other risk factors as defined by Director Compiles statistical data and writes narrative reports summarizing quality assurance findings Assists with developing and maintenance of procedures; and report on improvements and challenges to the Director. Keeps the Director informed of studies in process and progress thereof, committee agenda items; discusses problems and completion of procedures Advises on new procedure development and implementation as requested or necessary. Assist and satisfy concerns arising from the business relationship Assist to resolve complex or out of policy issues and escalate to Director as necessary Create and maintain a strong and productive working relationship with key stakeholders (such as Client Operations and Vendor Management) Analyze and make recommendations, coordinate with Director to maintain appropriate staffing levels Responsible to meet personal and departmental productivity and quality goals/metrics. Complete human resource paper work as required Maintain a positive, professional business relationship with clients, vendors and internal staff Communicate with Sr. Management on departmental operations Use computers and computer systems (including hardware and software) to enter data and process information consistent with company standards for service and quality Enter all information in the system notes regarding every task completed or updated on a file Compile and verify information for each order Communicate effectively with persons outside organization, supervisors, managers, peers Effectively organize, plan, and prioritize work Schedule and conduct weekly team meetings All other duties as assigned. Qualification: MINIMUM QUALIFICATIONS Bachelors degree or equivalent business experience Prior experience in Real Estate with working knowledge of industry standard practices.  3-5 Years management experience in the settlement services industry preferred. Knowledge of office processes, procedures, and technology including familiarity with Microsoft Outlook, Word and Excel. Experience in managing project and team activities Excellent customer service, communication skills, written and oral Ability to read, analyze and develop operational reports and workflows Solid organizational, management and planning skills, ability to multitask Ability to work independently with minimal supervision Strong attention to detail Assertive with leader qualities Commitment to employee training and mentoring Local applicants will be given preference

Keywords: ServiceLink, L.P., Pittsburgh , NationalLink - Manager Closing Operations, Other , Pittsburgh, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional
Company: Western Express
Location: Akron
Posted on: 12/14/2019

Regional CDL A Truck Drivers - Home Weekly!
Description: Now Hiring Regional CDL A Truck Drivers - Home Weekly Driver Qualifications: Must have a valid Class A CDL CDL must be issued from the state the driver currently resides DOT Medical Card Minimum (more...)
Company: Hoekstra Transportation
Location: Akron
Posted on: 12/14/2019

CDL-A Flatbed Truck Driver Earn up to $85K a Year!
Description: Western Express is hiring CDL -A truck drivers of ALL levels of experience. If necessary, we will pay you to train with some of our best team members in
Company: Western Express
Location: Akron
Posted on: 12/14/2019


Dedicated CDL A Truck Drivers - Home Weekly - Guaranteed Miles!
Description: Now Hiring Regional CDL A Truck Drivers - Home Weekly Driver Qualifications: Must have a valid Class A CDL CDL must be issued from the state the driver currently resides DOT Medical Card Minimum (more...)
Company: Hoekstra Transportation
Location: Akron
Posted on: 12/14/2019

Class A CDL - Over-the-Road (OTR) Truck Driver
Description: In this new long haul configuration, Schneider Over-the-Road truck drivers stay in the eastern 37 states, earning up to 0.52 per mile starting pay and averaging 2,000-2,500 miles per week. Haul 95 (more...)
Company: Schneider National
Location: Akron
Posted on: 12/14/2019

School Health Staff Nurse - RN, Float
Description: Mon-Fri25-32 Hours per WeekVariable Day Shift Hours br Summary: br The School Staff Nurse is responsible for ensuring the provision of school health services to the student population in serviced (more...)
Company: Akron Childrens Hospital
Location: Akron
Posted on: 12/14/2019

Class A CDL - Regional Truck Driver
Description: Get home weekly and drive within 750 miles of your park location as a Regional Van Truckload driver on this new configuration. Haul 95 no-touch freight in this CDL driving job, most of it drop-and-hook, (more...)
Company: Schneider National
Location: Akron
Posted on: 12/14/2019

Licensed Practical Nurse LPN - Competitive Pay
Description: At Danbury , you don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy (more...)
Company: Danbury Senior Living
Location: Akron
Posted on: 12/14/2019

Nurse Practitioner- Emergency Department
Description: Summary: br Provides primary and x2F or specialty nursing and x2F or medical care in a variety of healthcare settings. Functions in collaboration with a physician according to a standard care arrangement (more...)
Company: Akron Childrens Hospital
Location: Akron
Posted on: 12/14/2019

Class A CDL - Regional Tanker Truck Driver
Description: Schneider Regional Tanker truck drivers can now earn up to 0.55 per mile with a weekly performance pay up to 0.04 per mile and enjoy weekly time at home. Tanker drivers specialize in safely hauling (more...)
Company: Schneider National
Location: Akron
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Pittsburgh RSS job feeds