Installation Technician
Company: MediaNet AV, LLC
Location: Stow
Posted on: February 16, 2026
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Job Description:
Job Description Job Description About MediaNet AV: MediaNet AV
is a dynamic, innovative company providing professional audio,
video, and lighting solutions. We are dedicated to fostering a
collaborative, supportive work environment where team members are
valued and encouraged to grow. At MediaNet AV, you’ll be part of a
team that delivers exceptional service and cutting-edge technology
to clients, making a real impact in the AV industry.Role Overview:
The Installation Technician plays a key role in supporting
installation projects, training clients post-installation, and
providing ongoing support as they use AV systems. This position
involves hands-on installation tasks, technical configuration, and
a commitment to customer satisfaction and quality service.Key
Responsibilities:Installation Conduct on-site technical reviews
before installation to create custom training guides for clients,
including churches and businesses. Review system designs and
Statements of Work (SOWs) for project preparation. Program system
components, particularly Q-SYS and IP products, as part of the
installation setup. Configure rack enclosures, cable management,
and equipment as per system design at MediaNet AV’s office. Assist
with cable scheduling, planning, and on-site installation tasks to
ensure project accuracy. Q-SYS Design and Integration Develop and
review Q-SYS system designs, ensuring each component is
well-integrated within the overall system. Design & Review
Thoroughly review system designs for functionality and accuracy,
preparing documentation and configurations based on design
analyses. Schematics & Cable Scheduling Create detailed project
schematics and cable schedules to document cable paths and
connections accurately. Training Provide comprehensive system
training to clients, including detailed checklists and
troubleshooting resources for ease of use. Offer hands-on training
and on-site assistance as needed. Customer Support Respond to
client inquiries via phone within the same day if possible and to
emails within 24 hours. Provide support on complex service calls to
assist support technicians as needed. Post-Installation Duties
Finalize schematics and cable schedules post-installation,
delivering complete documentation to the client. Personal and
Professional Growth Set monthly and yearly personal development
goals to continually improve technical skills and customer service
capabilities. Additional Responsibilities Perform other duties as
assigned by the Project Manager. Reporting Structure: Reports
directly to the Project Manager.Qualifications: Strong technical
skills with experience in AV installations, including Q-SYS systems
and cable management. Effective communication skills for client
training and technical support. Ability to work independently as
well as part of a collaborative team. Detail-oriented and proactive
in ensuring client satisfaction. Benefits: MediaNet AV offers a
comprehensive benefits package, including: 401(k) plan with company
match Health, vision, and dental insurance Paid time off and
holidays
Keywords: MediaNet AV, LLC, Pittsburgh , Installation Technician, IT / Software / Systems , Stow, Pennsylvania
