Store Technology Field Service Technician

Company: Royal Farms
Location: New Castle
Posted on: May 28, 2023

Job Description:

Description:
The primary role of the Store Technology Field Service Technician is responsibility for the overall maintenance and operation of store level technologies such as point-of-sale systems, personal computers, computer peripherals, and data networks.
Responsibilities:
--- Install, diagnose, repair, maintain and upgrade all store technologies such as point of sales systems, desktop PCs, network equipment and peripherals such as bar code scanners and printers.
--- Identifies, researches and resolves technical problems in conjunction with other Royal Farms' Information Technology personnel.
--- Complies with and helps to enforce standard policies and procedures with respect to Royal Farms Information Systems requirements and PCI DSS standards.
--- Works with hardware/software vendors to ensure equipment and software are running to optimal standards.
--- Works with store leaders and Royal Farms maintenance department in resolving facility related issues that impacts store technologies.
--- Performs other duties as assigned. Required to be on call for emergencies.
Requirements:
Minimum Qualifications:
--- At least 2 years of experience in a multi-site, retail environment.
--- Ability to work with minimal supervision.
--- Experience with back office retail systems.
--- CompTIA A+ Certification.
--- The ability to problem solve quickly and professionally.
--- Must have reliable transportation and willing to be on the road.
Preferred Qualifications:
--- At least 2 years of experience in a multi-site, convenience/petroleum store environment.
--- Associates Degree.
--- At least 2 years of experience with Radiant Systems point of sale and/or customer self service equipment.

Keywords: Royal Farms, Pittsburgh , Store Technology Field Service Technician, IT / Software / Systems , New Castle, Pennsylvania