Store Technology Field Service Technician
Company: Royal Farms
Location: New Castle
Posted on: May 28, 2023
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Job Description:
Description:
The primary role of the Store Technology Field Service Technician
is responsibility for the overall maintenance and operation of
store level technologies such as point-of-sale systems, personal
computers, computer peripherals, and data networks.
Responsibilities:
--- Install, diagnose, repair, maintain and upgrade all store
technologies such as point of sales systems, desktop PCs, network
equipment and peripherals such as bar code scanners and
printers.
--- Identifies, researches and resolves technical problems in
conjunction with other Royal Farms' Information Technology
personnel.
--- Complies with and helps to enforce standard policies and
procedures with respect to Royal Farms Information Systems
requirements and PCI DSS standards.
--- Works with hardware/software vendors to ensure equipment and
software are running to optimal standards.
--- Works with store leaders and Royal Farms maintenance department
in resolving facility related issues that impacts store
technologies.
--- Performs other duties as assigned. Required to be on call for
emergencies.
Requirements:
Minimum Qualifications:
--- At least 2 years of experience in a multi-site, retail
environment.
--- Ability to work with minimal supervision.
--- Experience with back office retail systems.
--- CompTIA A+ Certification.
--- The ability to problem solve quickly and professionally.
--- Must have reliable transportation and willing to be on the
road.
Preferred Qualifications:
--- At least 2 years of experience in a multi-site,
convenience/petroleum store environment.
--- Associates Degree.
--- At least 2 years of experience with Radiant Systems point of
sale and/or customer self service equipment.
Keywords: Royal Farms, Pittsburgh , Store Technology Field Service Technician, IT / Software / Systems , New Castle, Pennsylvania
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