Career Navigator, WIOA

Company: Goodwill of SWPA EE
Location: Pittsburgh
Posted on: February 13, 2026

Job Description:

Job Description Job Description Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. PROGRAM SUMMARY: The Workforce Innovation and Opportunity Act (WIOA) is federal legislation that was created to strengthen and improve the US workforce. WIOA functions as a funding stream for workforce development programs that serve individuals with barriers to employment at the state and local level. WIOA programs help job seekers succeed in their local labor market by providing supportive services, training, and education needed to find and retain meaningful employment. WIOA also supports local labor markets funding programs that match employers with the skilled workers they need to compete in the global economy. POSITION SUMMARY: The Career Navigator will plan and facilitate career readiness and job placement activities to meet individual’s employment goals, setting clients up for long term career satisfaction. This position will work in collaboration with Goodwill staff to provide training and employment opportunities to WIOA participants. The Career Navigator will provide intake, assessments, workshops, and job search support, with a focus on job coaching and career development to meet the goals of the program and program participants. RESPONSIBILITIES: Included but not limited to: Career Readiness and Job Placement: Facilitate career readiness workshops during client orientation and throughout enrollment, and direct individuals to specific career readiness workshops offered by Goodwill. Provide job specific training, support, and supervision to individuals with disabilities/barriers to employment by ensuring that individuals’ needs are met, goals are implemented, and a safe environment is maintained. Deliver quality job search, pre-employment supports, job placement and career development services through collaboration and the utilization of job readiness assessments, job search technologies (including CareerLink website) and resources to identify jobs according to participant abilities, skills, and interests. Relationship Development and Management: Collaborate with Goodwill’s Business Engagement staff for up-to-date knowledge of local labor market and employers to identify available employment and work-based training opportunities within Goodwill and other employers as they relate to the needs of job seekers and partner employers. Develop relationships with employers seeking employment and work activity opportunities to meet the needs of clients in their communities and identify resources needed to support these initiatives, when applicable. Policy and Documentation: Be aware of and follow guidelines for all applicable regulatory entities such as Department of Human Services, Department of Labor, and PA Department of Education. Communicate production/job specific expectations to the client; meet regularly with site management to ensure communication of business needs, when applicable. Correctly complete and submit all required and requested program documentation Status: Regular, Full-time, Non-exempt Location: Lawrenceville Workforce Development Center - 118 52nd Street, Pittsburgh, PA 15201 External Hiring Range: $18.25-$20.80 Schedule: Monday - Friday, 8:30 AM- 4:30 PM. Occasional evening or weekends based on program needs. Travel Required: Occasional travel is required to Goodwill and community sites in Southwestern Pennsylvania. Must have access to reliable and consistent transportation, and be able to provide proof of valid driver's license and active insurance policy upon hire. QUALIFICATIONS: High school diploma or equivalent AND 4 years of experience required. OR Associates degree AND 2 years of experience required. OR Bachelor’s degree AND 0-1 year of experience required. Experience working with populations with significant barriers to employers. Experience working with job seekers and/or employers in a job placement function. Experience in public speaking and negotiation. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel. Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Keywords: Goodwill of SWPA EE, Pittsburgh , Career Navigator, WIOA, Human Resources , Pittsburgh, Pennsylvania