PittsburghRecruiter Since 2001
the smart solution for Pittsburgh jobs

Team Leader - Johnstown, PA

Company: H&R Block
Location: Somerset
Posted on: April 10, 2021

Job Description:

What you'll do...

This Job Posting covers openings in multiple office locations within the area.

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. As needed, you'll also prepare accurate tax returns for clients.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required

    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • 2 or more years as a Tax Professional
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in a customer service, shift leader, or similar role
      • Experience supervising or managing people
      • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
      • Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
      • Customer-centric mindset with strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
      • High school diploma equivalent or higher

Keywords: H&R Block, Pittsburgh , Team Leader - Johnstown, PA, Hospitality & Tourism , Somerset, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


PT Retail Merchandiser Radcliff, Ky Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Niles
Posted on: 04/21/2021

PT Retail Merchandiser Hagerstown, Md Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Niles
Posted on: 04/21/2021

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Larimer
Posted on: 04/21/2021


PT Retail Merchandiser Savannah, Ga Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Niles
Posted on: 04/21/2021

Delivery Driver / Courier
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Akron
Posted on: 04/21/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Plymouth
Posted on: 04/21/2021

Danbury Senior Living: Dining Server - Part Time
Description: Danbury Senior Living is seekingDining ServerCuyahoga FallsWe are currently seeking applicants for:Part Time-afternoon 3pm-7pm This position is also often referred to as Dietary Aide, Dietary Server, (more...)
Company: Danbury Senior Living
Location: Akron
Posted on: 04/21/2021

Cashier
Description: We are Northeast Ohio's largest locally owned Natural Food Store, proudly serving our communities for 37 years. Our specialty is providing high quality natural and organic
Company: Mustard Seed Health Food Market, Inc.
Location: Akron
Posted on: 04/21/2021

Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: North Fairfield
Posted on: 04/21/2021

PT Retail Merchandiser Framingham, Ma Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Sharon
Posted on: 04/21/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Pittsburgh RSS job feeds