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Manager Patient Registration (FT) - Advanced Surgical Hospital

Company: SCA Health
Location: Washington
Posted on: June 25, 2022

Job Description:

US-PA-Washington# of Openings: 1Category: OtherSystem ID: 22040Group Name: AcelaOverviewSurgical Care Affiliates (SCA) is transforming specialty care in our communities. We relentlessly create value by aligning physicians, health plans and health systems around a common goal: delivering exceptional care and healing to our patients and communities we serve. We are driven to achieve the quadruple aim in health care: high quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As a national leader in surgical care, SCA's 11,000 teammates operate more than 260 surgical facilities that serve over 1 million patients per year. For more information on SCA, visit www.scasurgery.com.Why join SCA? Consider the following fantastic benefits...Positive work cultureCareer growth opportunitiesComprehensive medical, vision and dental insurance - eligible on Day 1 of employmentPaid time off plus 8 paid holidaysMaternity/paternity/adoption benefitsEmployer-paid life and short- and long-term disability insuranceExcellent 401(k) Plan Accountabilities / ResponsibilitiesProvides direction and supervision to Registration staff and performs clerical and administrative duties to facilitate patient admission process following established policies and protocols.Lead teams in a manner that exemplifies our organizational values of clinical quality (we are committed to outstanding patient care and clinical outcomes), integrity (we do what is right, no matter how difficult, without exception; we say what we mean, and we do what we say), service excellence (we seek to exceed the expectations of patients, physicians and each other in everything we do), teamwork (we work together, helping and supporting one another to make our Facilities, Departments, and all of SCA successful), accountability (we take complete, personal responsibility for our actions and commitments), continuous improvement (we seek to relentlessly improve our performance in every area - clinical, operational, and financial - constantly pushing ourselves to new heights).Meets or exceeds established annual goals.Interviews patients or patient representative requiring admission to the hospital.Accurately completes necessary documentation as provided by law, regulation, and established policy; ensures that all required insurance information is provided.Accurately enters data into computer to generate appropriate forms for signing and distribution to appropriate healthcare personnel.Ensures smooth patient flow through the admitting process.Verifies patient's insurance coverage to insure payment to the facility.Collects patient deductibles and co-insurance at the time of service and enters payment into the hospital computer system.Instructs patients regarding hospital regulations and procedures; explains forms and information requirements including but not limited to consent forms, emergency information, and advance directives.Directs or escorts patient to appropriate room or waiting area.Receives incoming calls; routes calls as appropriate or takes detailed messages; maintains a message log.Collates and distributes patient admission information to physicians/healthcare providers, medical records, and appropriate ward/area. Completes daily balancing of cash drawer and credit card machine on a daily basis.Performs general clerical duties as needed including but not limited to filing, photocopying, faxing, typing, scanning and mailing. Responsible for training and monitoring registration staffs performance. Completes weekly audit of no show patients and cancels account in CPSI system.Notifies Medical Records and coding of no show accounts cancelled.Schedules staff to make sure the registration department runs efficiently. Interviews and tests potential new hires in the registration department.Opens mail Daily- sorts and distributes mail to appropriate departments. When Patient Service Coordinator is out, runs a tape of checks received in the mail and stamps back of checks. Submits checks and tape to Accounts Receivable Specialist for posting and deposit.Maintains patient confidentiality, has access to patient information used within Advanced Surgical Hospital that relates to his or her job description which is minimally necessary to accomplish the intended purpose of the use of disclosure.Performs other duties as assigned by manager. QualificationsEDUCATION: High school diploma or equivalent preferred. LICENSURE: Not applicable.EXPERIENCE: One to two years related experience or equivalent. Knowledge of medical terminology preferred.COMMUNICATION SKILLS: Must possess good oral and written skills, must be able to communicate with hospital contacts both on the telephone and directly, and effectively communicate with all age groups, populations, and individuals within the hospital.COMPUTER/TYPING SKILLS: Must become familiar with the hospital computer system and office applications.SUPERVISORY RESPONSIBILITIES: Supervises Registration Staff.PHYSICAL DEMANDS: Required to perform frequent sitting, walking, and standing, lifting of object up to 50 pounds, kneeling, crouching, stooping and squatting, twisting of hand and wrist, reaching. Motor coordination and manual dexterity required. Ability to see and hear with or without mechanical devices.WORKING ENVIRONMENT: Normal patient care environment with little exposure to excessive noise, dust, and temperature changes. May be exposed to: chemicals; hazardous waste, radiation sources/fumes; communicable diseases, distasteful patient care activities. Wear protective clothing and/or equipment as determined by hospital policy. CONTINUING EDUCATION: Consistently seeks out continuing education activities relevant to practice area and needed to maintain licensure. Attains initial and mandatory training as defined by hospital guidelines.PI181635876

Keywords: SCA Health, Pittsburgh , Manager Patient Registration (FT) - Advanced Surgical Hospital, Healthcare , Washington, Pennsylvania

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