VP/Bank Applications
Company: AmeriServ Trust and Financial Services Co.
Location: Johnstown
Posted on: March 20, 2023
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Job Description:
Direct the administration, and support of specific critical core
banking applications including but not limited to FIS Bankway, FIS
Image Centre, nCino, Connections, and other core systems. Manage
core banking systems change management process by considering
release feature testing and implementation, documentation
supporting changes, and systems are appropriately functioning.
Provide effective leadership and oversight of the Internet Banking
Manager. Manage the System Support Specialist staff within the
Applications Department. Perform as a system administrator for
assigned core banking systems. Act as a primary project leader by
coordinating functions involved with new system implementations and
other departments. Perform risk management tasks and vendor
management research as directed. Assist as a liaison between
AmeriServ, FIS or other key banking vendors.DUTIES:1. Manage,
oversee and provide direction to the Systems Support Specialist
staff within the Applications Department. Support the Systems
Support Specialist with project leadership roles including
conforming to the Technology Project Policy.2. Oversee and direct
staff in support of the core banking systems along with related FIS
systems. Support the tactical aspects of the FIS vendor
relationship including invoices/expenses, annual high-risk vendor
management review, application risk assessments, disaster recovery
testing, and implementation of new features. Establish a network of
FIs client peers.3. Manage, oversee and provide direction to the
Internet Banking Manager and staff. Support the Internet Banking
Manager with leadership roles. Assist Internet Banking Department
as needed.4. Manage alternative delivery channels including
consumer internet banking, business internet banking, and Telephone
banking.5. Manage and support legacy programming activities related
to in-house programs or internally customized software
applications. Focus on replacing these programming activities with
third party vendors.6. Manage and oversite of fraud monitoring
systems on various alternative delivery channels.7. Perform as a
project leader for new implementations as assigned.8. Manage the
duties of the system administrator during and after system
implementations as assigned. Perform administration duties on
systems assigned by working with third party vendors to setup new
employees, remove terminated employees, reset passwords, security
changes, establish default standards. Manage and create ad-hoc
reports for end-users in various core applications.9. Provide
guidance, direction and leadership to departments following the
Technology Project Policy including:
a. Lead or assist with the Request for Proposal or Request for
Purchase efforts.
b. Assist with Vendor Management approvals for new vendors
proposed.
c. Complete policy forms including Systems Implementation
Templates, create and maintain project timelines, maintain list of
outstanding issues/problems, complete test scripts with expected
results and review accuracy of data, and guide departments through
the operational changes presented by the project.10. Oversight of
the Bankway Change Management Committee, nCino Change Management
Committee, Internet Banking Change Management, and other ad-hoc
system change management committees on a regular basis with
accuracy/enhancement testing.12. Manage and coordinate the year-end
tax documentation efforts, ensure regulatory tax documents are
reviewed by owning departments and that the balancing and
verifications of tax forms are accurate.13. Manage and coordinate
participation in vendor-driven disaster recovery testing for core
banking and internet banking systems.14. Participate in corporate
committees as assigned. Provide reports and documentation as
directed.15. Manage the Application Department's annual budget,
annual vendor management, IT risk assessments, as assigned.16.
Manage internal and external audit requests. Coordinate responses
and corrections to Audit finding prior to next audit cycle.17.
Responsible for department procedures to ensure repetitive
procedures are accurately completed during situations of
absenteeism, pandemic, or DRP.18. Perform all other duties as
assign.Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.SUPERVISORY RESPONSIBILITY:
This position requires supervisor of employee(s).WORK
ENVIRONMENT:This job operates in a professional office environment.
This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets and fax
machines.
PHYSICAL DEMANDS:The employee is frequently required to: 1) Type or
otherwise work with fingers; 2) Talk expressing or exchanging ideas
by means of the spoken word. Those activities in which they must
convey detailed or important spoken instructions to other workers
or clients accurately, loudly, or quickly; 3) Hearing - perceiving
the nature of sounds at normal speaking levels with/without
correction. Ability to receive detailed information through oral
communication and make the discriminations in sound; 4) Specific
vision abilities required by this job include: viewing a computer
monitor; extensive reading.Sedentary work may require occasionally
lifting of up to 10 pounds and/or move up to 25 pounds. This work
involves sitting most of the time with walking and
sitting.TRAVEL:Travel is requested to vendor locations or site
visits for this position including training and conferences.
COMPETENCIES:1. Communication Proficiency
2. Computer Skills
3. Leadership/Management
4. Deadline Oriented
5. Organizational Skills
6. Independent Judgment
7. Ethical ConductEDUCATION, TRAINING AND EXPERIENCE:Bachelor's
degree in Management Information Systems, Business Administration,
or other IT related field with at least 10 years' experience
supporting bank operations, core-bank applications, or data
processing of which 3 years are management/supervisory level.
Banking School and other certifications related to banking
environment recommended. Project Management, Interpersonal,
analytical and communication skills are
essential.QualificationsEducationRequiredBachelors or
better.ExperienceRequired10 years: Experience supporting bank
operations, core-bank applications, or data processing of which 3
years are management/supervisory level.
Keywords: AmeriServ Trust and Financial Services Co., Pittsburgh , VP/Bank Applications, Executive , Johnstown, Pennsylvania
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