Support Manager
Company: Coen
Location: Shelocta
Posted on: January 27, 2023
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Job Description:
Job PurposeThe Support Manager is a part-time leadership role
that is designed to provide additional flexibility and leadership
towards fulfilling our Company Mission. Assists and supports the
Assistant Store Manager and Store Manager in the execution of the
entire store's operations; including generating sales through
suggestive selling techniques, customer service, cleanliness,
merchandising, pricing, cash register operations (POS) and loss
prevention in adherence to all company policy/store standards.
Oversees operation of entire store in absence of Store Manager and
Assistant Manager.Guiding PrinciplesCoen's mission is to impress
and satisfy our customers and clients with every visit and make
their lives simpler through the following seven Core Principles.Do
the right thing, right now, every timeEmbrace changeCommunicate
with transparencyRespect and value guests and team membersTreat our
vendors as partnersHave a passion for winningCommit to making a
positive impact on the communityResponsibilities & Essential
FunctionsEnsure each guest receives outstanding service by
providing a friendly environment, including greeting and
acknowledging every guest, utilizing suggestive selling techniques,
maintaining outstanding standards, solid product knowledge and all
other components of guest services.Assist in vendor check-in,
ordering, receiving of orders and merchandising enhancements by
having properly stocked, faced and readily available products for
our guests.Maintains site appearance standards keeping the stores
looking terrific and taking exceptional care of our valued guests.
Performs light maintenance duties as assigned. Helps ensure
equipment is operating correctly and communicates when maintenance
is need.Follows and complies with all health and sanitation
procedures and adheres to safe working practices.Train and coach
team members as directed by the Assistant Store Manager and Store
Manager.Works cash register, monitors shift cash and inventory
control, and prepares shift reports.Responsible for the open/close
of the store and leading the operation of the store in absence of
the Store Manager or Assistant Manager.Completes daily paperwork
reconciliation, cash reconciliation, ordering and food inventory,
as needed.Follows Incident Reporting Instructions and reports any
safety concerns or related incidents timely.Maintains professional
appearance in accordance with the company dress code
policy.Maintains professional communication and demeanor with
vendors, team members and guests.Responsible and accountable for
completion and execution of tasks for assigned shift.Cross trained
in all retail and food service operations.Strong commitment to team
work while being flexible and adaptable to change.Adheres to
Federal, State, and local regulations and prohibits the sale of age
restricted products to individuals under the minimum age
requirement.*All other duties as assigned
Keywords: Coen, Pittsburgh , Support Manager, Executive , Shelocta, Pennsylvania
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