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Territory Manager Eastern PA - Drew Estate

Company: Swisher International, Inc
Location: Bakerstown
Posted on: September 25, 2022

Job Description:


The Territory Manager will be responsible for an assigned territory in the field of a particular business unit. The Territory Manager is responsible for building relationships in person and selling to customers on a proactive basis. This position will promote the company's products through promotional events and resolve customer issues.

This position will cover the geographic areas of Eastern PA and the surrounding areas. The candidate must be willing to live in or relocate to the PA area (home market and geography can change based on the needs of the business).

This position requires extensive travel to customer account sites, company meetings, and events within the US.

Reporting Relationships

The Territory Manager reports to the Business Unit Manager. This position works directly with an Inside Sales Partner and collaborates with a team of Territory Managers.

Essential Duties and Responsibilities

Territory Sales and Account Management

Visit assigned accounts, set up and run Store Sales Events, set up and run sell through promotions, educate customers on brands and retail programs
Collaborate with Inside Sales Partners and Business Unit Manager on sales strategies, account trends, changes within accounts
Work with ISP to up-sell/cross-sell products, fulfilling allocations/back orders and/or account management
Mine/develop new business in managed territories
Build accounts by developing customer relationships, understanding the customer's purchasing strategies, keeping customers abreast of pertinent information, and providing accounts with a high level of customer service
Maintain strong, long-lasting customer relationships with client accounts to establish brand loyalty; partner with customers to understand and fulfill their business needs and objectives
Ensure customer satisfaction through direct communication and solicitation of feedback; resolve issues when identified
Responsible for managing sales to customer accounts within identified region; identify quality of stock and placement of merchandise; ensure up-to-date information is available

Promotional Activity

Execute specific programs, promotions, and campaigns that support sales strategies
Collaborate with Business Unit Managers to coordinate and execute promotional activities
Schedule and participate in Store Sales Events, sell through promotions, etc.
Participate in trade shows, and special company activities
Maintain social media activity current to drive brand awareness
Effectively communicate the value proposition of company products through proposals, presentations and events
Provide customers with staff training as needed

Account Research

Monitor/study account activity, business activity and account demographics
Stay abreast of industry trends and competition activities
Meet or exceed sales quotas as determined by the Business Unit Manager and Director of Specialty Retail
Track and report all sales activity; provide recommendations to customer based on data analysis
Participate in Sales Team Meetings


Submit all required paperwork in a timely manner
Provide sales data and guides to help accounts meet goals
Develop and monitor account sales performance through Power BI
Keep record of sales trends, liaise with Inside Sales Partners to develop specific sales strategies

Other duties as assigned

Skills and Attributes

Strong written and verbal communication skills
Diligent and detail-oriented
Good listening and relationship-building skills
Great customer service skills
Ability to work in a team-based high energy environment
Ability to juggle and prioritize multiple tasks
Self-motivated and capable of working with moderate supervision
Bilingual (English/Spanish) a plus
Working knowledge of Microsoft Office applications, especially Word, Excel and Powerpoint
Ability to travel within the territory as needed
Local knowledge of markets and territory a plus

Education and Experience

Bachelor's degree in Business Administration, Marketing or equivalent preferred
Minimum 3 years sales experience with customer relations and portfolio management; cigar industry preferred
Traveling sales experience preferred
Valid Driver's License required

Keywords: Swisher International, Inc, Pittsburgh , Territory Manager Eastern PA - Drew Estate, Executive , Bakerstown, Pennsylvania

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