General Clerk III
Company: Telesolv Consulting
Location: Pittsburgh
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Description TeleSolv Consulting
has an immediate opportunity to work with the Federal Government as
a General Clerk III enabling you to have a Tier 4 Public Trust
Background investigation. This is an ONSITE position based in
Pittsburgh, PA. Key Responsibilities May greet and check-in
applicants. Verify identity of applicant and confirm that applicant
has required documents to complete transactions. Contractor staff
will determine customer needs, answer general inquiries and
concerns, and ensure that the check-in process is performed in a
timely manner to prevent a back-up of customers awaiting
assistance. Maintain accessible, up to date written information on
program requirements, enrollment process, and other relevant
material to expeditiously assist the general public and program
members via phone or in person. Notify the Government inspection
staff of any information which could adversely affect a person’s
application for acceptance into the program. Check
applicant-supplied information by accessing government databases.
May need to escort applicants to designated locations Provide
performance reports. Compile data to provide daily performance
reports reflecting all activities performed by CBP officers and
Contractor staff. Schedule interview appointments in the Trusted
Traveler Programs Internal. Assist the public with creating
accounts and submitting online applications for initial enrollment,
renewal, card replacement, vehicle enrollment and termination,
updating mailing address and license plate information. Assist the
public with membership card activation. Minimum Requirements: U.S.
Citizen. Willing to go through an intense background check. Active
Tier 4 Public Trust, or the ability to obtain and maintain one.
High school diploma or a General Equivalency Diploma (GED) from an
accredited institution recognized by the U.S. Department of
Education. Two (2) years of general administrative experience with
customer interface. Two (2) years of experience with Microsoft
Office products (Word, PPT, Excel, Access, Outlook, Visio). Two (2)
years of related undergraduate study may substitute for
experience.
Keywords: Telesolv Consulting, Pittsburgh , General Clerk III, Administration, Clerical , Pittsburgh, Pennsylvania
