Host - Receptionist

Company: Crown and Raine
Location: Bethel Park
Posted on: September 4, 2024

Job Description:

Crown and Raine - Luxury Head Spa and Blowdry Bar



Job Type: Full-time/Part-time



Crown and Raine is a premier destination for luxury head spa and blow-dry experiences. We pride ourselves on delivering exceptional service and creating a serene environment where clients can unwind and indulge in top-tier treatments.



Position Overview: We are seeking a dynamic and personable Host to join our team. As the first point of contact for clients, you will play a crucial role in ensuring each guest has a memorable and luxurious experience. You will be responsible for managing front desk operations, providing attentive customer care, and maintaining the highest standards of service.

Responsibilities:
--- Greet and welcome clients with a warm and professional demeanor.
--- Manage appointment bookings and scheduling efficiently.
--- Answer phone calls, respond to inquiries, and provide information about services.
--- Handle client check-ins and check-outs with precision and courtesy.
--- Ensure a smooth and pleasant experience for clients from arrival to departure.
--- Monitor and manage the reception area to ensure a welcoming and organized environment.
--- Address and resolve client concerns or issues promptly and effectively.
--- Maintain a detailed knowledge of all services and promotions to provide accurate information.
--- Collaborate with team members to ensure a seamless service experience.
--- Uphold the high standards of Crown and Raine in both appearance and customer interactions.

Qualifications:
--- Proven experience as a receptionist or in a similar customer-facing role.
--- Exceptional interpersonal and communication skills.
--- Strong organizational and multitasking abilities.
--- Ability to stay calm and composed under pressure.
--- Keen attention to detail and a proactive approach to problem-solving.
--- Professional appearance and demeanor.
--- Proficiency with appointment scheduling systems and basic office software.

About Company:
Welcome to Crown Raine, Pittsburgh's premier destination where luxury meets hair and scalp wellness.



Why Choose Crown Raine?

Join an elite team at a luxury brand that values artistry, creativity, and dedication to client satisfaction.Work in an opulent, serene environment that reflects the highest standards of luxury and service.Engage in ongoing professional development opportunities, keeping you at the forefront of beauty and wellness innovations.Enjoy competitive compensation, including generous tips, bonuses, and exclusive perks.

Keywords: Crown and Raine, Pittsburgh , Host - Receptionist, Administration, Clerical , Bethel Park, Pennsylvania