Assoc. Admin Assistant / Admin Assistant / Adv Admin Assistant
Company: FirstEnergy Corp
Location: Kingwood
Posted on: May 28, 2023
Job Description:
FirstEnergy at a Glance We are a forward-thinking electric
utility powered by a diverse team of employees committed to making
customers' lives brighter, the environment better and our
communities stronger. - FirstEnergy -(NYSE: FE) is dedicated to
integrity, safety, reliability and operational excellence.
Headquartered in Akron, Ohio, FirstEnergy includes one of the
nation's largest investor-owned electric systems, more than 24,000
miles of transmission lines that connect the Midwest and
Mid-Atlantic regions, and a regulated generating fleet with a total
capacity of more than 3,500 megawatts. About the Opportunity This
is an open position with Mon Power, a subsidiary of FirstEnergy
Corp. The successful candidate will support Weirton Service Center
and Kingwood Service Center with the work location being determined
by management. -Residency of 30-minutes (or less) to
Kingwood/Weirton (highly preferred). The selected candidate may be
offered a position within the same job family, at a level that is
lower than what was posted. This will be determined based upon the
results of the interview process which considers the candidate's
skills, work history, experience level, and other relevant
qualifications. Summary of Responsibilities for the Associate
Administrative Assistant Level: Employees are in a learning curve
toward achieving full competency in their respective discipline.
Employees are expected to apply education basic job training,
follow established department practices, procedures, and
instructions, and produce basic administrative work products in a
thorough, timely and accurate manner. Incumbents should be focused
on gaining knowledge of required activities, increasing their
understanding of customer expectations, and improving their job
skills.
- Performs various clerical, administrative and basic general
duties including but not limited to data processing, -record and
file creation and maintenance, mail distribution, telephone
reception, invoice processing and -administrative support for
department.
- Demonstrates a solid commitment to all aspects of safety.
- Produces a variety of correspondence, reports and presentations
using the appropriate office equipment and -software.
- Demonstrates sound internal and/or external customer
service.
- Focuses on gaining knowledge of element activities, increasing
their understanding of customer expectations, -and improving their
job skills.
- Follows up with customers when appropriate.
- Uses effective communication skills with good judgment.
- Supports the department's administrative needs which may
include maintaining of appointment calendars, -meeting scheduling,
and travel arrangements. Summary of Responsibilities for the
Administrative Assistant Level: Employees are proficient in basic
skills and occasionally require assistance in advanced
functionality; understand business units' technical and/or business
processes; possess intermediate administrative skills.
- Performs various clerical, administrative and basic general
duties including but not limited to data processing, -record and
file creation and maintenance, mail distribution, telephone
reception, invoice processing and -administrative support for
department.
- Demonstrates a solid commitment to all aspects of safety.
- Produces a variety of correspondence, reports and presentations
using the appropriate office equipment and -software.
- Demonstrates sound internal and/or external customer
service.
- Meets customer needs by providing sound service and
responsiveness.
- Increases understanding of customer expectations and improves
job skills.
- Builds relationships and credibility across organization.
- Follows up with customers when appropriate.
- Uses effective communication skills with good judgment.
- Supports the department's administrative needs which may
include maintaining of appointment calendars, -meeting scheduling,
and travel arrangements. Summary of Responsibilities for the
Advanced Administrative Assistant Level: Employees have progressed
to the full point of competency and proficiency. Possess strong
administrative skills and knowledge.
- Focus on continuous improvement.
- Performs various clerical, administrative and basic general
duties including but not limited to data processing, record and
file creation and maintenance, mail distribution, telephone
reception, invoice processing and administrative support for
department.
- Demonstrates a solid commitment to all aspects of safety.
- Resolves customer issues and requests in a prompt, courteous,
and professional manner.
- Demonstrates sound internal and/or external customer
service.
- Achieves customer satisfaction in all customer contacts.
- Provides advice, education, and encouragement to others.
- Independently anticipates and meets internal/external customer
needs.
- Increases understanding of customer expectations and improves
job skills.
- Follows up with customers when appropriate.
- Provides quality service to both internal and external
customers.
- Uses effective communication skills with good judgment.
- Supports the department's administrative needs which could
include maintaining of appointment calendars,
- meeting scheduling and various other responsibilities. Summary
of Qualifications for the Associate Administrative Assistant level
include:
- Must have high school diploma or GED. Possess 2-4 years of
related work experience.
- Must pass the Company's EEI Support and Administrative
Selection System (SASS) test.
- Must possess proficient computer and typing skills.
- Must be proficient in Microsoft Word, Excel and
PowerPoint.
- Must demonstrate a questioning attitude to learn, produce
results, and develop relationships.
- Must have ability to follow established element practices,
procedures, and instructions, and produce basic -administrative
work products in a thorough, timely and accurate manner.
- Must have sound verbal and written communication skills.
- Must have ability to work effectively in a team
environment.
- Must possess excellent customer service skills (friendly,
courteous, helpful).
- Must be able to handle confidential information.
- Must demonstrate strong organizational skills and the ability
to prioritize work load. Summary of Qualifications for the
Administrative Assistant level include:
- Must have high school diploma or GED. Possess 4-7 years of
related work experience.
- Must pass the Company's EEI Support and Administrative
Selection System (SASS) test.
- Must be proficient in Microsoft Word, Excel and
PowerPoint.
- Must demonstrate a questioning attitude to learn, produce
results, and develop relationships.
- Must have ability to follow established element practices,
procedures, and instructions, and produce basic -administrative
work products in a thorough, timely and accurate manner.
- Must have sound verbal and written communication skills.
- Must have ability to work effectively in a team
environment.
- Must be able to work independently.
- Must have the ability to work in a fast-paced environment.
- Must have excellent customer service skills (friendly,
courteous, helpful).
- Must have the ability to deliver quality, accurate work within
established deadlines.
- Must be able to handle confidential information.
- Must demonstrate strong organizational skills and the ability
to prioritize work load. Summary of Qualifications for the Advanced
Administrative Assistant level include:
- Must have high school diploma or GED.
- A minimum of 7-10 years of related work experience
preferred.
- Must pass the Company's EEI Support and Administrative
Selection System (SASS) test.
- Must have high proficiency in Microsoft Word, Excel and
PowerPoint.
- Must demonstrate a questioning attitude to continue to learn,
produce results, and strengthen existing -relationships.
- Must have ability to follow established element practices,
procedures, and instructions, and produce basic -administrative
work products in a thorough, timely and accurate manner.
- Must have excellent verbal and written communication
skills.
- Must have ability to work effectively in a team
environment.
- Must be able to work independently.
- Must have the ability to work in a fast-paced environment.
- Must have excellent customer service skills (friendly,
courteous, helpful).
- Must be able to handle confidential information.
- Must demonstrate strong organizational skills and the ability
to prioritize work load.
- Must have the ability to deliver quality, accurate work within
established deadlines.
- Must have in-depth understanding of applicable products and/ or
services and of customer needs and -expectations. Benefits,
Compensation & Workforce Diversity At FirstEnergy, employees are
key to our success. We depend on their talents to meet the
challenges of our changing business environment. We are committed
to rewarding individual and team efforts through our total rewards
philosophy which includes competitive pay plus incentive
compensation, a company-sponsored pension plan, 401(k) savings plan
with matching employer contribution, a choice of medical,
prescription drug, dental, vision, and life insurance programs, as
well as skills development training with tuition reimbursement.
Please visit our website at www.firstenergycorp.com to learn more
about all of our employee rewards programs. FirstEnergy proudly
supports workforce diversity. All qualified applicants will receive
consideration for employment without regard to race, religion,
color, national origin, sex, sexual orientation, gender identity,
age, status as a protected veteran, or status as a qualified
individual with a disability. No recruiters or agencies without a
previously signed contract. Unable to sponsor or transfer H-1B
visas at this time. Safety Safety is a core value for FirstEnergy
and is essential to all of our business activities. We ensure
employees have the tools, information, and processes to perform
their duties in a manner that assures safety for themselves, their
co-workers, our customers and the public. Our goals are to provide
a safe work environment, to maintain an accident-free, injury-free
workplace, and to promote and maintain public safety. To meet these
goals, we dedicate ourselves to achieving world-class safety
standards. Position Classification Non-Exempt-Hourly - -
FirstEnergy Human Resources Team
Keywords: FirstEnergy Corp, Pittsburgh , Assoc. Admin Assistant / Admin Assistant / Adv Admin Assistant, Administration, Clerical , Kingwood, Pennsylvania
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