Guest Experience Receptionist

Company: Supercuts
Location: Bethel Park
Posted on: November 22, 2021

Job Description:

What does a GER look like? * Upholds and displays Operating Principles and Supercuts Mission Statement * Professional and Fashionable Appearance, Hair, Makeup, and Nails - 100% Black Attire * Outgoing, Animated, & Confident Personality * Strong Commitment to guest services * Excels with Communication and Phone Skills * Organization skills and ability to multitask * Flexible and Reliable Availability Expectations and Requirements Guest Experience * Demonstrates clear priority on guests * Greets every guest warm & cheerfully * Estimates wait times correctly & keeps guests updated * Explain Menu to guest - Suggesting a scii or ttexp, Knowledgeable in retail. * Always Answers phone with a Smile * Stays late, comes, in early as needed * Does not use phone/COMPUTER FOR personal use * Keeps reception area clean Store Administration * Checks in guests upon arrival * Operate Supersalon, accepts payments, gives change, provides receipt * Responsible and accountable for the cash over/short during shift * Answers phone within 3 rings * Keeps tickets and receipts organized and completed properly always Team Work * Aids in salon duties; towels, laundry, sweeping, combs, trash, etc. * Participates in salon activities, Salon Celebrations and supports team * Communicate with team on call aheads, requests, and online check ins. * Arrives on time, strives for no lates and finds coverage for shift in absences. You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

Keywords: Supercuts, Pittsburgh , Guest Experience Receptionist, Administration, Clerical , Bethel Park, Pennsylvania